On Sun, 24 Sep 2000 [EMAIL PROTECTED] wrote:
:~>Mandrakesoft taking over support is good new for all of us, Dennis! The
:~>MacMillan support did less than nothing for me--it wasted my time and effort.
:~> [I had bought the 7.0 Deluxe with e-mail support from Linuxcare.] This kind
:~>of e
Mandrakesoft taking over support is good new for all of us, Dennis! The
MacMillan support did less than nothing for me--it wasted my time and effort.
[I had bought the 7.0 Deluxe with e-mail support from Linuxcare.] This kind
of experience can only hurt Linux Mandrake's reputation and sa
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Peter Bunce
Sent: Saturday, September 23, 2000 10:12 AM
To: [EMAIL PROTECTED]
Subject: Re: [newbie] Tech Support from Macmillan -- Personal Inquiry
I bought a boxed set. did not get the help I asked for
I bought a boxed set. did not get the help I asked for.
peter bunce
Denis Havlik wrote:
> On Wed, 20 Sep 2000 [EMAIL PROTECTED] wrote:
>
> :~>unfortunately you only get support when you buy their boxed sets, well i got
> :~>mine out of a magazine for linux so i get no support what so ever from
those on the list.
Fritz
- Original Message -
From: Denis Havlik <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, September 22, 2000 10:08 AM
Subject: Re: [newbie] Tech Support from Macmillan -- Personal Inquiry
> On Wed, 20 Sep 2000 [EMAIL PROTECTED] wrote:
>
On Wed, 20 Sep 2000 [EMAIL PROTECTED] wrote:
:~>unfortunately you only get support when you buy their boxed sets, well i got
:~>mine out of a magazine for linux so i get no support what so ever from
:~>Macmillan
Well, one usually gets what one pays for in life... With linux, one often
gets a b
so am I , but I want to USE it not keep on installing it!
price wise I paid 40+ uk minipounds for 7 delux
I'm upset to see that I can get SuSie 7 personal edition for 24.70 uk£
or the full pro edition for 41.70 uk£
peter bunce
Larry Marshall wrote:
> I've only used their support once and got
I dont rate my experiance as good.
I bought mandrake 7 cos it said "voice type " on the box (ok so idid not
read it carefully[enough]) and expected a fully configured and useable
system.
I wrote asking how to dual boot os2 , when will voice type be released as a
useable programme and that I was
On Wed, 20 Sep 2000, you wrote:
When I first bought Mandrake Linux and I was having problems. I had registered
with them. I had send in for a Support through e-mail and they didnt give me
any direct answer to my problems. They referred me to a web page and to enlist
myself with the [EMAIL PROT
unfortunately you only get support when you buy their boxed sets, well i got
mine out of a magazine for linux so i get no support what so ever from
Macmillan
In a message dated 20-Sep-00 05:38:39 Central Daylight Time,
[EMAIL PROTECTED] writes:
<< Is Macmillan Mandrake doing a good job of p
Wednesday, September 20, 2000 10:14 AM "Larry Marshall"
<[EMAIL PROTECTED]> said:
>... Linux is preadapted to an approach of slow,
methodical learning.
> ... If people would deal with the basics
first they'd
> have far fewer questions and become f
> So, why not offer LM 7.1 at the current price (around $50) and add the
> option of a package deal on free email support for a certain period of
> time beyond that, i.e. $50 to $75 for 30 or 60 days of serious tech
> support, at least as it concerns installation issues and helping the
> newbie g
Dear Larry:
I basically agree with your point about the economics involved. I do
understand the need for limited free tech support.
You bring up a good point when you mention that Macmillan/Mandrake would
have to charge $100-$150 per box in order to provide adequate free tech
support to newbies.
I've only used their support once and got a timely and very helpful
response.
> I am by now an "old hand" :-) at installing, configuring and
> reinstalling my Linux, etc. But even for an "old hand", it would seem
> that 2 incidents are just not enough. For a newbie, this is, I believe,
> terribl
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