Re: No response from Customer Support for Licensed Version

2000-09-21 Thread Joseph B. Ottinger
Just to make sure: note that orionsupport.com has NOTHING to do with orionserver.com... if you're sending email, make sure it's being routed to the right address. On Thu, 21 Sep 2000, Lorin Kobashigawa wrote: > i have been sending emails all week to support, and not getting any response. > > >

Re: No response from Customer Support for Licensed Version

2000-09-21 Thread Sach Jobb
No, actually that last phone call was very useful. We also called verisign and were able to get some good direction from them. I'm still having problems getting Orion to use the keystore... Orion/1.2.9 initialized Error listening to SSLServerSocket: No available certificate corresponds to the S

Re: No response from Customer Support for Licensed Version

2000-09-21 Thread Karl Avedal
Hello Sach, Are there any additional outstanding issues rather than the ones we have acknowledged and talked to you about? If so, send a new mail to support@, I thought all your issues had been answered to on the phone and via mail. On suspected bugs, it can take a few days before we have any in

Re: No response from Customer Support for Licensed Version

2000-09-21 Thread Lorin Kobashigawa
i have been sending emails all week to support, and not getting any response. -Lkb At 04:20 PM 9/21/00 -0400, Gary Albelli wrote: >Hi, > >I have a few emails that have been sent to support with the following >subject: > >EJB 2.0 many to many relationship deployment [priority: CMR1B23BAB]. > >I

Re: No response from Customer Support for Licensed Version

2000-09-21 Thread Sach Jobb
Well, at least you're not alone. I have the same problem with several open issues. On Thu, 21 Sep 2000, Gary Albelli wrote: > Hi, > > I have a few emails that have been sent to support with the following > subject: > > EJB 2.0 many to many relationship deployment [priority: CMR1B23BAB]. > >

No response from Customer Support for Licensed Version

2000-09-21 Thread Gary Albelli
Hi, I have a few emails that have been sent to support with the following subject: EJB 2.0 many to many relationship deployment [priority: CMR1B23BAB]. I would like to know if I am doing something wrong in making this request or am I just not getting any response. Thanks Gary Albelli Decision