Re: [otrs] Unlock-Cronjob

2002-10-01 Thread Martin Edenhofer
Hi Hannes, On Tue, Oct 01, 2002 at 11:55:55PM +0200, Hannes Lau wrote: > > [...] > >PS: Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} (as OTRS user) to > >start/stop this cronjobs from var/cron/*. The SuSE and Red Hat rc-script > >is doing this automatically. > > > I did that, but the probel

Re: [otrs] Unlock-Cronjob

2002-10-01 Thread Hannes Lau
Hello Martin! [...] The cronjob is "var/cron/unlock". And how does my System know about it? There was no instruction in the /opt/OpenTRS/INSTALLATION to move it to my cronjobs directory or file or whatever. Whether root nor infosys nor otrs have this job, displaying it by crontab -u usernam

Re: [otrs] mkStats.pl

2002-10-01 Thread Martin Edenhofer
Hi Andreas, On Tue, Oct 01, 2002 at 11:19:58AM +0200, Andreas Haase wrote: > here is one suggestion for the script mkStats.pl. If you want to create > the statistics for current month, it is ok, when you call the script > without any parameters. But if I want the statistics for last month and so

[otrs] mkStats.pl

2002-10-01 Thread Andreas Haase
Hello, here is one suggestion for the script mkStats.pl. If you want to create the statistics for current month, it is ok, when you call the script without any parameters. But if I want the statistics for last month and so on, I have to modify the script. It would be useful, if the script accepts

Re: [otrs] Unlock-Cronjob [was: Notification Stuff]

2002-10-01 Thread Martin Edenhofer
Hi Hannes, On Tue, Oct 01, 2002 at 08:54:46AM +0200, Hannes Lau wrote: > > [...] > >The cronjob is "var/cron/unlock". > > > And how does my System know about it? There was no instruction in the > /opt/OpenTRS/INSTALLATION to move it to my cronjobs directory or file or > whatever. Whether root n