Antwort: Re: [otrs] Move articles from database to filesystem

2007-01-03 Thread Marc Redeker
Hi Alex, [EMAIL PROTECTED] schrieb am 03.01.2007 06:45:41: > Hi Marc, > > Marc Redeker schrieb: > > > > Hello and a happy new year together, > > > > > > i changed the article storage from an MySQL database to Filesystem > > (ext3). So from now all articles and attachements are stored on the >

[otrs] add image in FAQ

2007-01-03 Thread henche muliawan
hi, there's a problem in my FAQ feature. i can't add image (e.g screen shot) in my article. if it can't be added to FAQ Article. this article didn't help customer to learn by themself. so how i can add image in FAQ Article? i need ur experience to solve this problem. thx, - HM -

[otrs] Error after Update of OTRS v. 1.3.2 to v. 2.1.4

2007-01-03 Thread Beat Müller
Hi, I'm just trying to Update our OTRS installation from v. 1.3.2 to v. 2.1.4 on a RedHat EL 4 AS / Postgresql 7.4.13 test installation. The update process seemed to run fine following the installation manual of the current OTRS version and the hints from 'Upgrading - upgrading OTRS' (I d

[otrs] Survey Modules

2007-01-03 Thread Dave Wojciechowski
Anyone use the survey modules and if so how do they work for you? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for

[otrs] Unable to start OTRS following CGI update

2007-01-03 Thread Mike Hayward
Hi. I followed advice given in http://osdir.com/ml/otrs@otrs.org/msg12325.html to try and speed up the OTRS system, now it won't start apache at all. I get a [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server Message. I have CGI 3.25 installed. How do I

AW: [otrs] Newbie Problems

2007-01-03 Thread Jan Dielewicz
Hi Daniel Congratulations for your success in getting OTRS running with IIS 6. I gave up a couple of days ago... Sorry, that I can't help with your problem there. According to the second issue: I guess you are using MSSQL as this is a bug (http://bugs.otrs.org/show_bug.cgi?id=1499) which occurs w

[otrs] Newbie Problems

2007-01-03 Thread Shue, Daniel G.
Hello folks... Let start by saying. YES, I am running OTRS 2.1.4 on IIS 6 and ActivePerl 5.6. I know. I know... But it works so well except for two little minor problems, which is where I need the help from all powerful guru's on top of the mountain to bless me with some knowl

[otrs] Newbie Problems

2007-01-03 Thread Shue, Daniel G.
Hello folks... Let start by saying. YES, I am running OTRS 2.1.4 on IIS 6 and ActivePerl 5.6. I know. I know... But it works so well except for two little minor problems, which is where I need the help from all powerful guru's on top of the mountain to bless me with some knowl