I've run OTRS for a few years now, but only at a single company. I
have recently started a new company with some friends/co-workers and
we are now doing the outsourced IT support thing.
The issue I have now is that I have created queues for the different
customers by company. The mail sys
Request for help repeated -
We are using OTRS 2.0.3 on Windows2003 server
Using customer.pl web page a new user can create an account and have a
password mailed to them sucessfully.
We tried today to create a new customer from the phone ticket in the
administration console and it failed.
Our s
Hello developers how do you use the survey module? How do you get it to work
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Maurice James Ny
Sent: Friday, December 15, 2006 5:29 PM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Survey Module
You have to ad FAQ as a system permission and give yourself access to it.
You also have to download the webmail module separately.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of De
Los Santos, Oriol
Sent: Friday, January 12, 2007 4:18 PM
To: otrs@otrs.org
