RE: [otrs] Best Linux to run on

Mod_perl FC6 Run this little test by VPN connection -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Nils Breunese (Lemonbit) Verzonden: zaterdag 28 april 2007 21:03 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] Best Linux to run

[otrs] Display Sub Queues

Hi, I've created a few subqueues with the intention that mails will automatically be delivered into these. Agents would then be able to look at specific subqueues as needed. But in the QueueView I can only see the top level queues. Selecting a top level queue displays everything in it and it's su

[otrs] Auto Reject Email without ticket numbers

How do I have the system auto reject emails that do not contain ticket numbers? Does anyone have any experience with this or any idea how to get this to work? Nils Breunese, any ideas? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

Re: [otrs] Best Linux to run on

Peter van Beugen wrote: Loading the search page: 2-3 secs Searching "all tickets" last 3 days in a queue: 6 secs Searching a ticket on ticketnumber: 2 secs Maybe I've missed this, but are you using a mod_perl config? Or CGI? Nils Breunese. PGP.sig Description: Dit deel van het bericht is di

RE: [otrs] Best Linux to run on

Loading the search page: 2-3 secs Searching "all tickets" last 3 days in a queue: 6 secs Searching a ticket on ticketnumber: 2 secs -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Dave Wojciechowski Verzonden: zaterdag 28 april 2007 18:53 Aan: User questi

[otrs] "Close succesfully" button

Hello, OTRS 2.1.7. For now, agents when they close the tickets have to choose "closed successfully" and click "Accept". I want to completely remove that page - I want to have a button allowing the agent to just close successfully the ticket, without further clicks. Is that possible? -- Arek

RE: [otrs] Best Linux to run on

What is your page load time for say search, just clicking search, how many seconds. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter van Beugen Sent: Saturday, April 28, 2007 6:34 AM To: User questions and discussions about OTRS.org Subject: RE: [otr

RE: [otrs] Best Linux to run on

Yep using mod_perl, good idea w/ the services I will try that. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Fischer Sent: Friday, April 27, 2007 6:46 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Best Linux to run on D

RE: [otrs] Best Linux to run on

1 gig of ram on this machine -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Fischer Sent: Friday, April 27, 2007 6:41 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Best Linux to run on Dave Wojciechowski wrote: > Well th

Re: [otrs] Obligatory field / MIME types for attachments

On Saturday 28 April 2007 10:58:43 Elias Probst wrote: > 1. I'd like to define the "Time units (work units)" field, when editing a > ticket/note as an obligatory field, so that you're forced entering a value > in this field. > If possible, I'd like to be able restricting this to specific queues or

Re: [otrs] Apache error for perlrequire module

Shrinivas Devarkonda wrote: I am getting the error " [error] Can't locate LWP/UserAgent.pm in @INC Looks like OTRS can't find the LWP::UserAgent Perl module. Are you sure you have you installed all required Perl modules? See doc.otrs.org/2.1/en/html/x325.html#installation-of-needed-per

RE: [otrs] Best Linux to run on

I run several OTRS servers on "old" Compaq PC hardware and in runs very very well: Fedora Core 5 and FC6 Compaq PC, P3, 800 mhz, 512mb, 20Gb HD MySQL is running on a separate dedicated MySQL server (also FC5, RAID5, 1Gh, 512 mb, 136 Gb SCSI) for two of my OTRS servers (but also many other applicat