Re: [otrs] Howto move the signature in responses

2007-09-20 Thread Jesús M. Navarro
Hi, Mikkel: El Jueves, 20 de Septiembre de 2007 10:56, Mikkel Nielsen escribió: > Hi list. > > > Im trying to found out how to move the signature up above the quote from > the orginal messeges in my responses. I saw other people already answer to your question; I'd just want to add that that's p

Re: [otrs] wrong encoding after update to v2.2.3

2007-09-20 Thread Alexander Scholler
Hi, I found a solution, see http://bugs.otrs.org/show_bug.cgi?id=2309 Would you please give feedback because I think that all v2.2.3 in utf-8-mode can be affected by this bug. Bye, Alex Alexander Scholler schrieb: Hi Dan, Dan King schrieb: Oh sorry, I added the lines in my httpd.conf file fo

Re: [otrs] Howto move the signature in responses

2007-09-20 Thread Mikkel Nielsen
Nice! Thanks! On 20/09/07 11:52, "Peter van Beugen" <[EMAIL PROTECTED]> wrote: > You can do this in config.pm with : > > # Format of responses. > > # ms_style > > $Self->{'Ticket::Frontend::ResponseFormat'} ='$Data{"Salutation"} > > $Data{"StdResponse"} > > $Data{"Signature"} > > $Data{"Or

RE: [otrs] Howto move the signature in responses

2007-09-20 Thread Peter van Beugen
You can do this in config.pm with : # Format of responses. # ms_style $Self->{'Ticket::Frontend::ResponseFormat'} ='$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} '; Just move the response parts "around" Regards, Peter van Beug

[otrs] Problem with LDAP auth -Need CustomerID!!!

2007-09-20 Thread Pascal Rebsamen
hi, i'm searching now 3 hrs and can't find the error. i did the setup for ldap auth in the config.pm. The LDAP Auth. works, but after the logon, i receive the following error: Fehler: Need CustomerID!!! Kommentar: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu Sep 20 11:42:08 2

Re: [otrs] Howto move the signature in responses

2007-09-20 Thread Mikkel Nielsen
Hi Nils. Yes i found out about that, bu i need to put the signature on top af the quoted orginal message. On 20/09/07 11:33, "Nils Breunese (Lemonbit)" <[EMAIL PROTECTED]> wrote: > Mikkel Nielsen wrote: > >> Im trying to found out how to move the signature up above the quote >> from the >> o

Re: [otrs] Howto move the signature in responses

2007-09-20 Thread Nils Breunese (Lemonbit)
Mikkel Nielsen wrote: Im trying to found out how to move the signature up above the quote from the orginal messeges in my responses. Is there any way to do this. You can change the reponses in the admin section: doc.otrs.org/2.2/en/html/x894.html>. Nils Breunese. PGP.sig Description:

[otrs] Howto move the signature in responses

2007-09-20 Thread Mikkel Nielsen
Hi list. Im trying to found out how to move the signature up above the quote from the orginal messeges in my responses. Is there any way to do this. -- Best regards Mikkel Robin Nielsen Support manager WorldWeb Interactive A/S Idyl 9A DK-6000 Kolding Tlf: +45 70 213 214 Fax: +45 70 213 215

Re: [otrs] AD Single Sign On

2007-09-20 Thread Laurent Minost
Hi, Are you planning using SSO for Agents or Customers ? Im also interested in doing SSO for Customers point of view to login to Customers's frontend, for the moment I did it through a PHP script because my Customers logged in on first authentification side with a different login/pass from the one

RE: [otrs] Question about documentation

2007-09-20 Thread Peter van Beugen
I use aspell and have done the following in config.pm $Self->{'PreferencesGroups'}->{'SpellDict'} = { 'Prio' => '5000', 'Label' => 'Spelling Dictionary', 'PrefKey' => 'UserSpellDict', 'Module' => 'Kernel::Output::HTML::PreferencesGeneric',

Re: [otrs] Question about documentation

2007-09-20 Thread henry
Hi Nils, From: Nils Breunese (Lemonbit) [mailto:[EMAIL PROTECTED] To: User questions and discussions about OTRS.org [mailto:[EMAIL PROTECTED] Sent: Thu, 20 Sep 2007 00:02:39 +0200 Subject: Re: [otrs] Question about documentation Henry Verbeek wrote: > I am trying to implement the nl.pm into