I have done some sutorial on this one:
http://trinityhome.org/Home/index.php?wpid=95&front_id=18
Regards,
Bart
Van: [EMAIL PROTECTED] namens Andy Lubel
Verzonden: vr 2/11/2007 20:55
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] LDA
Thanks Andy.
Sebastian
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Support or consulting for your OTRS system?
=> http://www.otrs.com/
Thank you very much that package installer is nice. I just started a new job
and we used OTRS at the last place so Im trying to hook it up here but that
LDAP stuff has me stumped.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Lubel
Sent: Friday, No
The FAQ was removed from the default installation, you need to download and
install the faq module.
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=33&ItemID=250
Enjoy,
-Andy
On 11/2/07 2:11 PM, "Sebastian R. Wain" <[EMAIL PROTECTED]> wrote:
> Hi,
>
> We just upgraded Ubuntu t
Once you have the requisites installed for making OTRS function, the editing
of the Config.pm is not OS specific. Follow the OTRS doc on LDAP and search
the mailing list for examples.
http://doc.otrs.org/2.2/en/html/x1572.html#customer-backend-ldap -
The above annoys me. OTRS never updated the 1
Hi,
We just upgraded Ubuntu to Gutsy and the OTRS was upgraded too.
But now when a user clicks on the zoom option we receive the message:
"Can't load link backend module Kernel::System::LinkObject::FAQ! at
/usr/share/otrs//Kernel/System/LinkObject.pm line 149"
How can we solve it?
Thanks,
Seba
Hi,
We just upgraded Ubuntu to Gutsy and the OTRS was upgraded too.
But now when a user clicks on the zoom option we receive the message:
"Can't load link backend module Kernel::System::LinkObject::FAQ! at
/usr/share/otrs//Kernel/System/LinkObject.pm line 149"
How can we solve it?
Thanks,
Seba
Iam having a hard time getting LDAP to authenticate customers. Not sure if
Iam modifying the correct files or not. Could someone please help me out? It
seems all the documentation is getting stuff to work on linux.
Ryan S. Stahl
True Oil llc.
IT Technician
MCSA
The information in
Hi,
Is it possible to open the last note when viewing a ticket in sted of
the first one?
Peter
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Bonjour,
j'aime beaucoup votre page d'accueil client.
Serait-il possible d'avoir les fichiers CustomerHeader.dtl, CustomerFooter.dtl
et customer-css.dtl de votre config OTRS ?
Merci
Régis Oberlé
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de [
Yea, or into whatever sql client you're confortable with.
Gabriele
- Original Message -
From: Agim Cami
To: otrs@otrs.org
Sent: Friday, November 02, 2007 10:35 AM
Subject: [otrs] Re: Stats reports ? (Gabriele D'Andrea)
This SQL query must be applied into SQL box under Admi
Hi,
You should give a try to Generic Agent :
http://doc.otrs.org/2.2/en/html/x1149.html
which should in your case be the right tool to mass move/delete ... some
tickets in specific queue and/or others criterias.
Best regards,
Laurent MINOST
B Z a écrit :
Hello,
I apologize in advance if
This SQL query must be applied into SQL box under Admin?
--
Agim Cami
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Support or consulting
Hi Henry,
I installed apache 2.2.4 with OTRS 2.2.2 and, as far as I know, there
is no ssl option into this install of Apache. I have tried to get
mod_ssl for Apache version 2.2.4, but could only find this for linux
and not for windows.
I could install apache together with ssl, but I am not sure ho
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