[otrs] merging tickets leaves old ticket

2008-11-02 Thread Amedee Van Gasse
Hello, When I merge one ticket into the other, the old ticket is changed to: (for example) Merged Ticket 200810211024 to 200810211015. OTRS version is 2.3.2. Is this normal behavior? I have used OTRS in the past, and then it didn't leave any trace of the old ticket after a merge. (exc

[otrs] 回复: otrs Digest, Vol 2, Issue 2

2008-11-02 Thread jacky
Yes,i hasmet the error infor as below: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [EMAIL PROTECTED] and inform them of the time the error occurred, and anything you might have