[otrs] Internal Error

ional > > infomration like ticket type, the corresponding article id , id of > > creator and changer (lookup in 'users') etc. > > > hi, firstly i apologize for my bad english. > > > > > > i need some help i you could help me. >

Re: [otrs] Edit PDF stats

Hi Carlos Rodriguez, So far are giving me information to keep working, I'll check. Thank you very much. De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Carlos Rodríguez Enviado el: martes, 19 de junio de 2012 09:15 p.m. Para: User questions and discussions about OTR

[otrs] Search Result sort by last update

Hello List, how can i sort my search results by the last update? Somtimes i have tickets which are 300 Days old, but the last contact was only a day ago. I dont want this to be on the bottom of the search list. Thanks, Mario - OT

[otrs] How can i display a Dynamic Field in my Dashboard?

Hello List, how can i display a Dynamic Field in my Dashboard? Somehow via Frontend::Agent::Dashboard in Sysconfig? Thanks, Mario - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs

[otrs] Errors while upgrading OTRS from 2.4.7 to 3.0.1

Hi, We are trying to upgrade OTRS 2.4.7 to 3.0.1 and getting the follwoing errors when we are running : DBUpdate-to-3.0.mysql.sql Command :- ALTER TABLE ticket_flag ADD CONSTRAINT FK_ticket_flag_ticket_id_id FOREIGN KEY (ticket_id) REFERENCES ticket (id); Error :- Can't create table 'otrs.#sq

Re: [otrs] Customer Panel : Internal Server Error 500

You have to go back into any configuration changes you've done recently, it migth be as simple as a quote, coma or anything you have missed. regards On Wed, Jun 20, 2012 at 6:37 AM, Ugo Bellavance wrote: > On 2012-06-20 03:09, Johannes Homuth wrote: >> >> Hi, >> >> may the logs be with you! > >

Re: [otrs] Customer Panel : Internal Server Error 500

On 2012-06-20 03:09, Johannes Homuth wrote: Hi, may the logs be with you! Yup, but I'd try restarting httpd as well, if possible. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail

[otrs] Dynamic fields in bulk actions

Hi everyone, Does anyone know how to include dynamic fields when using the bulk action? I'm not able to find it.I've included it in all the forms except this one. Thanks :) - OTRS mailing list: otrs - Webpage: http://otrs.org/ Ar

[otrs] list of move

hi, i come again with another problem, in the statistic fonction of OTRS,after extraction of : Changes of status in a monthly overview Monthly overview, which reports status changes per[...] i've seen a column "move", but i don't find "move" in all the possibilities of the statistic. if you can

Re: [otrs] Customer Panel : Internal Server Error 500

Hi, may the logs be with you! Am 20.06.2012 05:56, schrieb sm pm: Hi, I am getting this error, when log-on to customer portal Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administra