Re: [otrs] Error: Need CustomerID!!!

2009-11-23 Thread Ashish Gangani
Hi Sarper, The same error is there with the below config. Thanks and Regards, Ashish Gangani, On Mon, Nov 23, 2009 at 8:38 PM, Sarper SARIDAL wrote: > Could you please try using the code below and remove any section regarding > with ldap. > define your ad hostname like co

[otrs] Error: Need CustomerID!!!

2009-11-23 Thread Ashish Gangani
x27;UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ]

[otrs] How can multi tenancy be achieve in OTRS::ITSM 1.3

2009-11-18 Thread Ashish Gangani
Hi Team, Please anyone help me to achieve multi tenancy in OTRS::ITSM 1.3. how can i configure it. Thanks and Regards, Ashish Gangani, . - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org

[otrs] How to create CI Item in OTRS ITSM 2.4

2009-11-09 Thread Ashish Gangani
Hi Team, I am working on OTRS ITSM 2.4 and I stuck with an issue. I can create CI class but not its instance or its item. Can anyone helpout us in this regards. Thanks and Regards, Ashish Gangani, - OTRS mailing list: otrs

[otrs] How to achive data older then 1 year & move to achive DB in OTRS

2009-11-09 Thread Ashish Gangani
Hi, Any one kow how to achive a data from database to archive DB older then 1 year please if you have a setp's to do this help me out. Thanks and Regards, Ashish Gangani, - OTRS mailing list: otrs - Webpage: http://otr