Hi
When a ticket is created I can specify a type of problem, this is ok,
but I have to add more precision for the problem.
On the 2.1.7 OTRS version I had the "Free Fields"
<>
But in the 2.2.6 with ITSM 1.0.6 the link is replaced by "ITSM Fields",
but it's absolutely not the same functions.
<>
It works.
Thanks Nils
Mike
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit)
Sent: mardi 8 avril 2008 17:43
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Postmaster Check
Brunier, Mikael wrote:
> Is
Hi,
Is it any paramter allow me to change the time between two checks in my
POP mailbox ?
Default seems to be 10 minutes, but it's too long for my usage.
There is nothing in the SysConfig - Ticket - Core::PostMaster and
nothing elsewhere
Is it possible to change it ?
Thanks
Regards
Mike
__
Hello,
When I try to add the ITSMTicket-1.0.6 in OTRS 2.2.6 with package
manager on a Red Hat EL4 I get this:
Error: Need File/Package!
ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Thu Apr 3 13:46:15 2008
Message: Need File/Package!
Traceback (14870):
Module: Kernel::Output::HTML::Layout::E
Hello,
I'm trying to install and configure OTRS, but I have a question:
Is it possible to integrate a computer park management directly in OTRS
and ideally synchronized with an Active Directory.
Thanks
Mike
PS: Sorry if my english is not perfect...
__
