[otrs] Disabling notification

You can also disable the notifications send to agents in the agent preferences. [ New ticket notification ] [ Follow up notification ] [ Move notification ] Best regards, Danny van Dorp DISCLAIMER This email and any files transmitted with it are confidential and intended solely for

[otrs] Suddenly otrs is slow but only in composing answers

Since last weekend (23 march 2008) OTRS is suddenly slow in responding but only while login in or composing answers. Composing notes and/or switching queue views is very fast. We use windows 2003 server + sp2 and OTRS 2.2.5 windows installer. I have run tests on the LDAP (we use LDAP authenticat