Re: [otrs] installer.pl is giving an error in Log.pm line 230

2010-11-12 Thread Free BSD
On 02/11/2010 11:45, Michiel Beijen wrote: Hi FreeBSD :D, On Tue, Nov 2, 2010 at 12:54 AM, Free BSD wrote: further to my previous email -- I checked the kernel configuration file and the SYSVSHM is there (along with a few other SYSVs), and also set the jail_sysv to 1, and still no luck

Re: [otrs] installer.pl is giving an error in Log.pm line 230

2010-11-01 Thread Free BSD
On 31/10/2010 20:39, Michiel Beijen wrote: Hi FreeBSD, It's an issue with your FreeBSD jails setup. See this thread from last year: http://lists.otrs.org/pipermail/otrs/2009-June/026720.html Michiel Beijen Senior Consultant Dear Michiel further to my previous email -- I checked the kerne

Re: [otrs] installer.pl is giving an error in Log.pm line 230

2010-10-31 Thread Free BSD
On 31/10/2010 20:39, Michiel Beijen wrote: Hi FreeBSD, It's an issue with your FreeBSD jails setup. See this thread from last year: http://lists.otrs.org/pipermail/otrs/2009-June/026720.html Michiel Beijen Senior Consultant Dear Michiel Thank you for the response and the pointer. I will

[otrs] installer.pl is giving an error in Log.pm line 230

2010-10-30 Thread Free BSD
Dear List Members I had been trying to install otrs in my FreeBSD jail. I have followed all possible instructions, with no success. I have used the ports tree, also tried to download manually and set up. checked all possible perl modules, tried both installation from the ports and manual insta

Re: [otrs] Mulitple installations on same machine

2009-01-19 Thread Free BSD
Carsten Schumann wrote: > Has anyone some experience and can point out how to solve this issue the > best way? Is there a howto? Neither in the readme docs nor on the webpage > I found anything that was helpful regarding this issue. The only > possibility mentioned on the website was for OTRS 1.3 b

Re: [otrs] OTRS and Active Directory

2009-01-19 Thread Free BSD
Wayne Scott wrote: > Steve, > > As per your 2 emails I gave your suggestions a try: > > Firstly I fully qualified the ldap user: > > $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=ldap.lookup, > OU=Support, OU=IT, OU=Melbourne, OU=Staff, DC=company, DC=com, DC=au'; > > Dear Wayne If

Re: [otrs] Enable LDAP Authenication

2009-01-17 Thread Free BSD
Nadeem Ahmad wrote: > Hi > > Thank you for your reply. I mean to ask if due to some reason LDAP server is > unavailable/down then what will be its impact. I am unable to login to OTRS. > > > My 2nd questions is what configuration I need to do in otrs to mention to go > LDAP server for user/password

Re: [otrs] Enable LDAP Authenication

2009-01-16 Thread Free BSD
Nadeem Ahmad wrote: > Hi > > > > We are running OTRS 2.3.3 , we need enable LDAP > authentication in this. How ca I do this. What peral module is required for > this? What will happen it LDAP server is not available. > > Dear Nadeem You already have the perl (I am supposi

Re: [otrs] User LDAP authentication

2009-01-09 Thread Free BSD
Bart Wallace wrote: > if I have a local OTRS agent account, when I enable > $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP, I am unable to use > that local account as it does not exist in LDAP. How do you work around > this, or does it matter to you in your installation? > > Thanks for the he