Re: [otrs] Customer creation account failure when using multiple backends

2010-05-03 Thread James Hoegl
verify the LDAP module for PERL is installed and working. On Mon, May 3, 2010 at 8:48 AM, Daniele Gagliardi wrote: > Hi all, > I've installed OTRS 2.4.7 on my Windows XP laptop. > I've configured my OTRS installation to authenticate customers both on OTRS > database and our internal company LDA

[otrs] Panic No user Data

2010-05-01 Thread James Hoegl
Hello all, Im attempting to configure OTRS 2.4 "customers" with LDAP and I keep getting stopped at Panic No user data, or basically getting the data into the database. I was able to get the agents in no problem after I found the correct function call, but customers are giving me a huge problem.