On 17 May 2008, Jay Holler wrote:
On Thu, May 15, James Taylor
On 15 May 2008, Jay Holler wrote:
I am implementing an OTRS server in my organization and I am
looking for a way to identify the number of hours reported in the
"Time units (work units):" field by an agent when
of course, if there really is no
existing way to get the monthly time reports out.
Please let me know if you find an answer.
--
James Taylor
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