Hello All,
It's possible to keep html original format when I forward a ticket ?
Thanks in advance.
Marco Ferreira
Responsável de Sistemas de Informação
[cid:image001.gif@01D1B061.83782360]
[cid:image002.jpg@01D1B061.83782360](+351) 213 500 300- 927050954
marco.ferre...@informa
help ...
Thanks in advance.
Best regards,
Marco Ferreira
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Hi,
Curently I have been received this message when run the script
otrs.PostMasterMailbox.pl from crontab. Do you have any ideia about
this ?
I have installed version otrs-3.2.1.
Use of uninitialized value in substitution (s///) at
/opt/otrs/Kernel/System/EmailParser.pm line 772.
Use of unini
stopped running this script during the backup and solved
the problem.
Thanks for our support.
Marco
-Original Message-----
From: Marco Ferreira
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS : Duplicate emails gets via POP3
Date: Wed, 03 Oct 2012 12:18:28 +0100
I
I will check our configuration of our pop server, I will send feedback
soon.
Thanks for your help.
Marco
-Original Message-
From: Gerald Young
Reply-to: User questions and discussions about OTRS.
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS : Duplicate emai
m pretty sure it
>> belongs
>> > to the imo heavy use and the high number of POP3 accounts and mails
>> within
>> > these. I haven’t seen this behavior on our 3.0 or 3.1 installations
> (which
>> > have much lower load).
>> >
>> >
>> &
Hi All,
We have installed the last otrs version (3.1.10-01) but some times we
receive duplicate emails on mailbox of otrs, this emails were obtained
via POP3 account. We have cases that a email it's duplicate 100 times.
Anyone had this problem ?
Regards,
Marco
Marco,
this issue should now be fixed. Please try the latest version of this
file for a test update, if you can:
http://source.otrs.org/viewvc.cgi/otrs/scripts/DBUpdate-to-3.1.pl?view=log. It
should now work ok for you.
Thanks and very best regards, mg
Am 27.02.12 13:27, schrieb Marco Ferreira
Hi,
Do you need change your configuration by web interface, following this
steps.
- Login with admin
. Go to admin tab
- Click in Menu Sysconfig
- In the search box, search for ArticleFreeText1 ( in you case search
for TicketFreeTime1)
- Select the item with name Core::ArticleFreeText
- D
] OTRS upgrade from 3.0 to 3.1 fail - Run
scripts/DBUpdate-to-3.1.pl
Date: Fri, 2 Mar 2012 08:42:22 +
On 12-02-27 06:21 AM, Marco Ferreira wrote:
> Fixed.
What was the fix?
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OTRS mailing list: otrs - Webpage: http://otrs.
Hi all,
After upgrade for last version otrs-3.1.1, I have this message, this is
a bug ?
ttpd (pid ) is running...
Checking database connection... Trying to connect to database
DSN: DBI:mysql:database=otrs;host=localhost;
DatabaseUser: otrs
It looks Ok!done.
Checking OTRS Scheduler service.
Fixed.
Thanks any way
Marco
-Original Message-
From: Marco Ferreira
To: otrs@otrs.org
Subject: OTRS upgrade from 3.0 to 3.1 fail - Run
scripts/DBUpdate-to-3.1.pl
Date: Mon, 27 Feb 2012 12:27:49 +
Hello All,
I try to upgrade my otrs from version 3.0 to new version 3.1 and I
Hello All,
I try to upgrade my otrs from version 3.0 to new version 3.1 and I have the
below error when run the perl script
scripts/DBUpdate-to-3.1.pl
##
Migration started...
Step 1
Hello,
Problem solved.
Regards,
Marco
-Original Message-
From: Marco Ferreira
Reply-to: User questions and discussions about OTRS.
To: otrs@otrs.org
Subject: [otrs] Insecure dependency in require while running with -T
switch
Date: Fri, 29 Oct 2010 17:55:41 +0100
Hello All,
I
Hello All,
I update my otrs version from otrs-2.4.8-01 to otrs-2.4.9-01, and after
this the application don't work fine, when I access the otrs via browser
I have this error :
Software error:
Insecure dependency in require while running with -T switch
at /opt/otrs//Kernel/Config/Defaults.pm line
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