Re: [otrs] Time accounting module

- operating - support - java development - consulting ----- frentix GmbH Roman Haag, Entwickler Zähringerstrasse 26 CH-8001 Zürich, Switzerland tel://+41-43-5

Re: [otrs] RegExp Filter Error

frentix" or "@frentix" - Renee Roman Haag schrieb: Hello I get an error reported by cron when executing the filter. It seems that some content in mail does disturb it. The error is the following: Betreff: Cron $HOME/bin/PostMasterMailbox.pl >> /dev/ null ^* matches null

[otrs] RegExp Filter Error

Hello I get an error reported by cron when executing the filter. It seems that some content in mail does disturb it. The error is the following: Betreff: Cron $HOME/bin/PostMasterMailbox.pl >> /dev/ null ^* matches null string many times in regex; marked by <-- HERE in m/ ^* <-- HERE @fr

Re: [otrs] Notification on new ticket

ok found it out myself. didn't see, that each queue needs the reply defined. Its working now. Great... Am 10.02.2009 um 16:35 schrieb Roman Haag: Hello all I successfully installed OTRS and its working nice and fast (mod- perl). I have just a small problem/question: If a customer

[otrs] Notification on new ticket

Hello all I successfully installed OTRS and its working nice and fast (mod- perl). I have just a small problem/question: If a customer sends in a mail and a new ticket gets created, he doesn't get a notification as expected. Is this an issue in 2.3.4 -version or do I have to config somethi