Re: [otrs] OTRS and Active Directory Authentication/Synchronization

2010-02-12 Thread Theofanis Katsiaounis
m> wrote: Hi, As far as I know, every agent has to be added in the lokal databe to get the credentials from your AD. So if you realy have so many users it up to you to write a script for your Database and import the users through an sql script into you Oracle DB. Maybe there is another

[otrs] OTRS and Active Directory Authentication/Synchronization

2010-02-11 Thread Theofanis Katsiaounis
Hello. I am kinda new to OTRS and i am trying to setup a server for my company. I managed to install OTRS (version 2.3 for ubunu) and make it use an Oracle Database (using Ubuntu Server 9.10 and DBD::Oracle etc etc etc). Up to there everything OK. Otrs works fine i logged int with the default u