Re: [otrs] OTRS and Active Directory

2009-01-19 Thread Wayne Scott
> If I may please say so that might not be the place where you need to change it. > >But before you make any other change, could you please make sure that you can connect to your AD using the username you have chosen? I can certainly confirm that - I'm actually using a domain-admin account at the

Re: [otrs] OTRS and Active Directory

2009-01-19 Thread Wayne Scott
Also, unless you have added extra values into your AD schema, the UID value for AD is 'sAMAccountName' not 'uid' > $Self->{'Customer::AuthModule::LDAP::UID'} = 'uid'; > CustomerKey => 'uid', Steve, As per your 2 emails I gave your suggestions a try: Firstly I fully qualified the ldap use

[otrs] OTRS and Active Directory

2009-01-18 Thread Wayne Scott
I've put more time into this than I can afford - but I'm trying hard to keep opensource alive in our workplace, so I'll ask here. We have: A WIN2K Domain controller at 192.168.1.10 A Debian (Lenny) box with a clean install of OTRS 2.3.3 (installed from source, not a prepacked deb file) The de