Re: [otrs] Upgrade

2008-08-19 Thread my_hlam
Try upgrade from 1.1.2 to 2, and after 2 to 2.3.1 Daniel Castro wrote: > Hi, > > How can I upgrade from 1.1.2 to 2.3.1? > > best regards, > > -- > Daniel Castro - דניאל > Home Page : www.danielti.com.br > MSN: [EMAIL PROTECTED] > Skype: dani

[otrs] Upgrade from 2.1.7 to 2.2.7

2008-07-11 Thread my_hlam
I have some problems with utf8 after upgrade from 2.1.7 to 2.2.7. I have made all steps from readme files, restore db from dump and upgraded it (mysql db), but in my old tickets I have wrong characters, new ones looks fine. What could I missed? ___ OTRS m

[otrs] Errors in send email

2008-07-02 Thread my_hlam
If I'm create ticket and type email address by hand (phone ticket), and try to write email from otrs I always get error message: Can't send to: [EMAIL PROTECTED] Enable debug for more info! How could it be repared? ___ OTRS mailing list: otrs - Webpage: h

[otrs] Queue selection then creating phone ticket

2008-04-07 Thread my_hlam
Then I create phone ticket i should always select queue for this ticket. Is it possible to select default queue for phone ticket? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http: