[otrs] "Time units" mandatory for certain group or role (otrs 3.1.12)

Hi, is there a way to set the "time units" field required for specific users, groups or Roles? I know, there is a config item to set it for everyone (Ticket::Frontend::NeedAccountedTime) Thank you! Best regards, Timo - OTRS mail

[otrs] best way to force customer's username equal to email address

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[otrs] notification event not firing on ticket state change to close

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[otrs] how to show "note-external" in drop-down control on close ticket screen

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Re: [otrs] perl errors after upgrade to 2.4.1-01 (need name)

l::RegistryCooker::default_handler (v1.88) Line: 170 >Module: ModPerl::Registry::handler (v1.99) Line: 31 > <>- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

[otrs] perl errors after upgrade to 2.4.1-01 (need name)

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[otrs] ITSM module for v.2.4

when checking the "support" module page & it showed me a bunch of errors of files mismatching versions. I see ITSM 1.2.3 out there (FTP site) but it wont install in to this version of beta. I was just curious if any one had a roadmap or a timeline or advice on when & how I can upg

[otrs] settings for OTRS with mod_security

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[otrs] no autoresponders to addresses that we are importing mail from

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[otrs] a few compliments, questions, suggestions, from a big fan, chime in

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RE: [otrs] Import customers from cvs?

was working on a Mac with Excel. So finally all my records are imported and I'm slowly getting to grips with it! > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Su

RE: [otrs] Request/Idea: Archive mail in OTRS from Thunderbird /Other pluggable mail client

ks just fine in these cases. Nils Breunese. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

[otrs] Setting up Aspell (windows XP) to work with OTRS

Disregard this question, I got it to work, my path was dead ending, I needed to add /aspell , I had it going to just /bin. Barry Keyles Lead ProfitGrabber Support Turn-Key Systems 480.598.2030 <>___ OTRS mailing list: otrs - W

[otrs] Setting up Aspell (windows XP) to work with OTRS

I have ASpell loaded already (use it with opera), how to I get OTRS to use it. I tried adding the full filepath in sysconfig, but still doesn't work, zero errors found always. Barry Keyles Lead ProfitGrabber Support Turn-Key Systems 480.598

[otrs] Help.. phpmyadmin cant import my sql dump

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[otrs] Help.. phpmyadmin cant import my sql dump

how to do it: > http://lists.mysql.com/mysql/204790 > > HTH, > Andy ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs S

[otrs] Help.. phpmyadmin cant import my sql dump

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[otrs] Regex in postmaster filter to match email address from body and set as Contact ID

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[otrs] get email address from email Body and add as ContactID - Gave it a shot

ddress that it finds. Barry Keyles ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

[otrs] get email address from email Body and add as ContactID

is one of the form fields. How can we set up OTRS to parse the emailaddress out of the body and assign it as X-OTRS-CustomerNo . Can this be done? Barry Keyles Lead ProfitGrabber Support Turn-Key Systems 480.598.2030 <>__

RE: [otrs] need httpd.conf file

Subject: RE: [otrs] need httpd.conf file What version of apache do you use? Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Support Sent: Friday, June 22, 2007 2:50 PM To

RE: [otrs] need httpd.conf file

Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Support Sent: Friday, June 22, 2007 2:50 PM To: otrs@otrs.org Subject: [otrs] need httpd.conf file Hi, Can someone send me their OTRS httpd.conf file? I need to restore

[otrs] need httpd.conf file

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[otrs] httpd.conf file

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[otrs] E-mail notifications not being sent.

and then delete this e-mail.   ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => h

Re: [otrs] OTRS is not using the secone email address as FROM: on reply

ist: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > ___ > OTRS mailing list:

Re: [otrs] CustomerHeader file

w.snom.comsip:[EMAIL PROTECTED] --- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

[otrs] LDAP/TLS

oines = ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

[otrs] Several SMTP accounts

you in advance, Best regards, -- Bastien [EMAIL PROTECTED] ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr