___
P
Please consider the environment before printing this e-mail[Anhang "OTRS
backup error.txt" gelöscht von Volker Lipper/GroupM/Dusseldorf/Media]
-
OTRS mailing list: otrs - Webpage: http:
So you say there are just two tables in your db?
I am on the road so i cant look, but there should be around 70 i think.
Just 2 ct,
Li
Sent bai mohbeil
- Originalnachricht -
Von: "Sebastien Bory" [s.b...@groupenci.com]
Gesendet: 26/03/2010 16:35 CET
An: "'User questions and discussions
shouldn't it be IDENTIFIED?
Li
"Sebastien Bory"
Sent by: otrs-boun...@otrs.org
26.03.2010 08:43
Please respond to
"User questions and discussions about OTRS."
To
"'User questions and discussions
about OTRS.'"
cc
Subject
Re: [otrs] Upgrade 2.4.5 to 2.4.7 Windows
Dear
a new ticket is a ticket that arrived
by email and no agent had a look at that.
In this sense a phone ticket never can
be new cause an agent wrote it... (hopefully while looking at it ;-))
Li
Shane Presley
Sent by: otrs-boun...@otrs.org
09.03.2010 13:55
Please respond to
"User questi
meanwhile I went just anorther step
further
I found http://dev.otrs.org/cvs/Kernel/System/Ticket.html.
there is an explanation of the function
TicketSearch.
Close to the end of this description
there is a list that states:
# OrderBy and SortBy (optional)
OrderBy => 'Do
Hi again,
meanwhile I found the file Kernel/System/Ticket.pm
and in there the function TicketGet().
In there the "translation" of the fieldnames
is done.
So I managed to extend the CSV report
by some fields. This is working now.
Now I tried to pimp the search results...
I copied over the file
Hi List,
I try to figure out how to use the params
in Ticket::Frontend::AgentTicketSearch###SearchCSVData:
to manipulate the list that is generated
as a CSV Output for the Search Results.
I cannot find the place where the names
used in the config settings are translated to the names of the field
Hi Arpit,
simple version...
The ticket is moved to another queue
during escalation?
Is this queue
in your queue-list?
just 2 ct.
Li
otrs-boun...@otrs.org schrieb am 08.01.2010 11:28:51:
> Hello Marco,
> I enabled that view now i can see "Escalation view" in agent
interface but
> My question w
Hi Falko,
no problem at all for me.
someone else was seraching for your
config i justwanted to give him the hint that anybody, regardless how long
he/she is member of the list, may search the list archive for anything
that is needed.
;-)
Li
[EMAIL PROTECTED] schrieb am 29.05.2006 09:1
you may search the mailing list by yourself
on otrs.org
Li
[EMAIL PROTECTED] schrieb am 26.05.2006 15:44:17:
>
> Sorry to be a pain Falko, but any chance when you are able that you
> could send me a copy of the Config.pm you posted? (or someone else
> on the list who still has that email
> Hi,
>
> A customer of us does support for multiple customers of his. Every
> customer has his own queue with all the settings and e-mail addresses
> etc. He wants the ticket number or hook to contain a part of the queue
> name. So when someone calls and says I have ticket nr XYZ-0123456,
he
search the mailing list for maxsize,
i just knew that you have to change 2 things but cant remeber wich ones
Li
[EMAIL PROTECTED] schrieb am 16.05.2006 11:26:16:
> What’s the table and the field to set in the db?
>
> Giovanni
>
>
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On B
did you set the size in the db too?
if you use db as the storing location
have a look at the error log.
Li
[EMAIL PROTECTED] schrieb am 16.05.2006 11:13:18:
> Hi,
>
> when i send a ticket with an attachment, this
ticket arrive to
> destination without the file attached.
> I have configu
search the mailinglist, its often discussed
there.
Li
[EMAIL PROTECTED] schrieb am 16.05.2006 08:52:14:
> Hi all,
>
> I am enjoying OTRS, it is the best open source
help desk i found
> until now, the problem is that i need to OTRS to produce reports
> more than those i found in the stats m
this one has been on the mailing list
two or three days ago, search for checkmodules
Li
[EMAIL PROTECTED] schrieb am 15.05.2006 20:10:03:
> After a while away, I finally got back to working on getting OTRS
up and
> running. Which I do, for the most part. But, I am getting
an error
> rig
Hi,
did you ever write an "instalation
manual" or something like that therefore?
may be you can share your knowledge
that way.
as a faq on otrs?
Thx in advance,
Li
[EMAIL PROTECTED] schrieb am 12.05.2006 08:03:04:
> Hello All,
>
> I have 5 instances of OTRS running on my machine...
> I
please dont write too much to describe
your questions.
we all love good riddles.
couldnt you describe it with, hmmm,
lets say six words?
Li
[EMAIL PROTECTED] schrieb am 11.05.2006 13:09:17:
> Hi,
>
> how can automatic insert the ticket (with a script???)
send from a mail to a
> [EMAIL PROTE
yes of course, the one is yourself
read the docu, read the mailinglist
/archive), it was that often handled here that you will find all you need.
Li
[EMAIL PROTECTED] schrieb am 04.05.2006 11:55:23:
> Someone can help me to implement LDAP authentications?
> I’m workin’on Windows 2003 domain
we serve 4 departments on one installation
just by splitting them into queues that one dept may see and the other
not
this could be achieved by using the
group rights etc.
advantage here is that tickets could
be easily moved between department if there is a need todo so.
and this could be (con
yes it is, search mailinglist for numbergenerator.
the last given number is kept in a file
that is named. aaargh dont remeber, search mailinglist.
Li
[EMAIL PROTECTED] schrieb am 26.04.2006 13:21:15:
>
> Is there a way to purge all tickets and restart the numbering?
>
> After testing I w
take a look at .../bin/Cron.sh in the
otrs installation
Li
[EMAIL PROTECTED] schrieb am 26.04.2006 11:00:20:
> Hi all,
>
> I have a problem with the otrs cron jobs to receive incoming mail.
> How can I be sure that otrs cron jobs are running ?
> How can I start them ?
> Where a redirect ot
>
> You have to use different system IDS for the different OTRS instances:
>
> $Self->{'SystemID'} = ...
>
> I use 3 different OTRS instances (without mod_perl" and it works
fine.
>
> >Has anyone done this before, and does anyone know how to accomplish
it
> >better, perhaps?
>
> The way
cron jobs are runnin?
Li
[EMAIL PROTECTED] schrieb am 24.04.2006 14:09:12:
> Hi all,
>
> Anyone have any idea ?
>
> I'm in release 1.3.2 on Debian.
>
> Thanks in advance
>
> Guillaume REHM
> Service Informatique
>
> Bibliothèque Nationale et Universitaire de Strasbourg
> 5 rue du Maréchal
sure.
simplest way is to read the documentation
at otrs.org, specially chapter 5.2 and followings
Li
[EMAIL PROTECTED] schrieb am 06.04.2006 12:13:44:
> Hi,
>
> Is it possible to configure queues in such a manner that only a
> specific person can see the requests submitted by the customers
>
> [EMAIL PROTECTED] schrieb:
> >
> > [EMAIL PROTECTED] schrieb am 22.03.2006 02:56:32:
> >
> > > How does OTRS decide when to attach an email to an
existing ticket
> > > rather than creating a new one?
> >
> > by the ticket number in the subject line only.
>
> I think "only" is not true
search for ldap and update etc in mail
archive.
was discussed once a week here
Li
[EMAIL PROTECTED] schrieb am 22.03.2006 17:53:53:
> Indeed, I can change Customer-user's theme in the
> admin part section "Customer Users".Expect, I 'm using
> LDAP Backend and I can't update data.
>
> I ca
[EMAIL PROTECTED] schrieb am 22.03.2006 02:56:32:
> How does OTRS decide when to attach an email to an existing ticket
> rather than creating a new one?
by the ticket number in the subject line only.
>
> Is there any way to have OTRS find the ticket number from the body
of an
> email. For ex
in 1.3.x you would have to assign the
new themee to the customer users too...
have a look a the admin part and then
custormer-User(? im not shure how it is called, i have got a german version.
on the left, 4th point from the top)
Li
[EMAIL PROTECTED] schrieb am 21.03.2006 17:39:36:
> Hi !
how do you search where?
have you tried this:
The Mail Archive (http://www.mail-archive.com/)
# announce list
# dev list
# i18n list
# users list
# german users list
[...]
http://www.mail-archive.com/announce%40otrs.org/
http://www.mail-archive.com/dev%40otrs.org/
http://www.mail-a
Hi alone,
may be reading the documentation may
be helpfull?
look for pop3 and related themes
(chapter 5 and following)
Li
[EMAIL PROTECTED] schrieb am 14.03.2006 01:38:53:
> Hi everyone,
>
> I just like to say OTRS is awesome and I am loving it. I just had
> one question I want to be
Hi Mobeen,
now i see that i just copied the Tag,
what i meant was OTRS_CUSTOMER_EMAIL[100]
but i see you understood anyway ;-))
afaik there is no possibiliti to define
standard-aattachments to an auto-answer. But its open-source, go ahead.
Li
[EMAIL PROTECTED] schrieb am 10.03.2006 09:38:
maybe a workaround is OTRS_CUSTOMER_EMAIL[16]
and hope that no one writes mails with more than 100 lines
;-))
Li
[EMAIL PROTECTED] schrieb am 09.03.2006 23:03:24:
> Hello all, I am running OTRS version 2.0.4 on a SuSE 10.0 box.
> I would like to include the full customer email in the
> en
maybe you should never add anything
to defaults.pm
better use the appropriate config files
for actions like this.
just 2ct,
Li
[EMAIL PROTECTED] schrieb am 09.03.2006 18:51:47:
>
>
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of
> > Zaee
they are in that size that you like to have them.
as far as i know the only way of defining units is
to tell all agents what units you are using...
Li
[EMAIL PROTECTED] schrieb am 09.03.2006 13:47:02:
> aloha list,
>
>
> Can any one explain what is the concept of work units? Are they in
hour
our webinterface IS part of another
web interface and it IS located on another server.
and it is still using the otrs interface
in a frame.
no problem at all
Li
[EMAIL PROTECTED] schrieb am 09.03.2006 08:43:09:
> Yes, I am. But I think this is not a sollution to me...
>
> My
queuesettings.
li
[EMAIL PROTECTED] schrieb am 08.03.2006 22:37:04:
> How can I disable notifications for en::Customer::OwnerUpdate - my
customers
> don't need to know if the ticket changed owners
>
>
> Thanks
>
>
> Dan Metcalf
> Wireless Broadband Systems
> www.wbisp.com
> 781-566-2053 ext
you do not have to populate...
use the ldap instead.
if you search the mailing list by that
you may find a lot of entries therefore.
hth a bit
Li
[EMAIL PROTECTED] schrieb am 08.03.2006 10:44:46:
> The answer to my question is probably staring me and my manager in
> the face, but as there are
hm,
there is a complete (web-driven) Userinterface
integrated in OTRS that can be configured and fitted to your needs...
Search documentation and Mailing lists
for "theme" and "user interface".
this interface can easily handle all
the things you mentioned below
Li
[EMAIL PROTECTED] sc
hmmm,
if i take my time and put "wide
character in sysswrite" into google than im told that this is
a perl error of multibyte utf-8 support
wellknown in CPan..
may be you take your time and search
in the appropriate mailing list?
Li
[EMAIL PROTECTED] schrieb am 16.02.2006 11:38:48:
> Hi
via ODBC you may see the appropriate
tables in m$-Access.
then you should be anble to move the
data from one tab to another.
Li
[EMAIL PROTECTED] schrieb am 15.02.2006 18:42:32:
> Hello,
> I want to import my customers user database to otrs db on
> windows machine.
>
> Is possible perform t
then you would create a sub-sub-sub
queue and thats not possible afaik
but you just asked for sub-subs.
;-))
Li
[EMAIL PROTECTED] schrieb am 15.02.2006 08:49:41:
> Hi Patrick ,
>
> I tried that but the Sub Queue does not show in the dropdown list
of Queues.
>
> To explain , I create
try phpadmin.
may be it is installed on your system,
in a linux enviroment it would be
if not, may be a search engine is your
friend
Li
[EMAIL PROTECTED] schrieb am 01.02.2006 11:59:21:
> Hello,
>
> I'm a complete newbie to OTRS, so I have a questions.
I'm running
> OTRS on windows
if i were you i would really really
READ THE MANUAL...
[EMAIL PROTECTED] schrieb am 24.01.2006 15:57:38:
> Thanks Marco, changed the following in Config/Defaults.pm
>
> CustomerUserSearchFields => ['login',
'last_name',
> 'customer_id', 'first_name', 'email'],
>
> Now works great
for searching these files grep will
be your friend
there are some other things that could
not be done as you mention.
by the way: you_did_not_add_admin_group.
so you are not able to rename it.
Li
[EMAIL PROTECTED] schrieb am 24.01.2006 12:42:59:
> Thanks for the feedback Volker. That's my p
you need to: activate the feature in
kernel/config.pm and
read the documentation.
and search the mail list for this task.
Li
[EMAIL PROTECTED] schrieb am 24.01.2006 11:05:14:
> Another question... When I go to the "[ Customer Users <->
Groups ]"
> link, I get the following
i dont think that this is a bug.
if you want to rename any "system
groups" feel free to do so.
but dont forget to rename it everywhere.
in the db. in the sources..
Li
[EMAIL PROTECTED] schrieb am 24.01.2006 11:47:00:
> Hi Danie
>
> Well, I re-ran installer.pl, deleted my old otrs db and cr
Hi,
in the admin area and there the settings
of each queue you will find an escalation time an directly above a hmmm
free time(? got a german installation and dont know what it is in english)
after the "Freetime" the ticket
will be unlocked but remain in the queue it is in.
to move it to anothe
this was answerd a lot of time...
http://otrs.org/lists/
[...]
Searchable mailing list archives:
The Mail Archive (http://www.mail-archive.com/)
# announce list
# dev list
# i18n list
# users list
# german users list
[...]
http://www.mail-archive.com/announce%40otrs.org/
http://www
just possible to delete it directly
in the db with the risk of system corruption.
change your reports.
> Is it possible to delete a que? I am trying to run reports and
> Queues that I marked invalid are still showing up on the report.
> ___
> OTRS mai
no.
[EMAIL PROTECTED] schrieb am 09.01.2006 21:53:24:
> Is it possible for more that one agent to own a ticket?
> ___
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.o
Hi,
as far as i know this is not possible,
cause you cannot compose and save an answer you just can compose and send
it immediatly.
Li
[EMAIL PROTECTED] schrieb am 19.12.2005 14:55:04:
> Hello everybody,
>
> I am quite new in using OTRS...
>
> I would like to know if there is possibilty to
[EMAIL PROTECTED] schrieb am 05.12.2005 17:39:19:
> Hi all,
>
> I'm tryng to install OTRS 2.0.4-01 with Oracle 8.1.7.4.
> The script otrs-schema.oracle.sql failed on :
> CREATE SEQUENCE standard_response_attachment_seq;
> with the error:
> ORA-00972: identifier is too long
>
hm.
?len("sta
Hi,
have you checked the history of the
tickets?
are you shure that otrs is setup that
correctly that i tries to send an email notification?
if it is there should be an enty in
he history of a new ticket that a notification was send.
Li
[EMAIL PROTECTED] schrieb am 11.11.2005 02:35:58:
> Yes
> At 22:12 14.09.2005, you wrote:
> >Hi all,
> >
> >I can't figure out how to remove a queue, or an e-mail address...
or
> >a lot of other options in the Admin area.
> >
> >In the left part I can select current items to EDIT, and in the
right
> >part I can ADD NEW items. But there seems to be no
> Thanks - that worked - options shown on
the relevant page clearly
> show though.
not in version 1.2.4 the one i'm working
with.
Li___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscr
[EMAIL PROTECTED] schrieb am 30.06.2005 13:09:40:
Hi 2,
> Hi,
>
> Apologies if this is in the archive - I'm struggling to search it.
>
> I want to include the Ticket Number in an Auto Response. The
useable
> options shows as the way to do this
however when
shouldn't this be just ??
sometim
Guten Tag Oh Walter dieser Liste,
könnta dem [EMAIL PROTECTED]
hier nicht mal den Saft abdrehen?
Dascha lästich mit dem seine Autoantworten.
;-))
Danke,
Li
[EMAIL PROTECTED] schrieb am 23.06.2005 13:14:48:
>
> Vielen Dank für Ihre Nachricht.
>
> Bis zum 04.07.2005 einschliesslich bin ich
hi,
this works quite simple (afaik)
at first it reads the defaults.pm and
then config and overwrites everthing that is found there.
defaults contains all vars (and will
be updated if you update the system, so keep your hands off...)
conffig only the ones that you like
to modify.
just .02 euros.
Hi,
we pick up the mails via pop3. When
you enter the account datas you can schedule the incoming mails by "To"
field or can put it into a spec. queue.
If you just create a new Queue and then
let all the mails go into there
thats how we got the things up in german
(we still have the raw queu
Moin,
as far as i understood this feature it is just for
'linking' tickets to esach other, to show that there is a relation between
them (e.g. follow up with new number, similiar case, same error different
client etc.) In this meaning it doesnt make that much sense to close a
linked ticket, doesn
> What is the reason for the Unlock Time out in OTRS? I have created
a
agent locks a ticket.
agent doesnt answer ticket.
agent dies.
ticket locked forever and is never seen again...
> Queue called Projects and there are 3 subqueues under this. In
one of
> the subqueue's of Projects a person
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> On Tuesday 01 March 2005 15:07, Philippe Roth wrote:
> > Dear all,
> >
> > We would like to know if there is a way to use ldap and local
users
> > under OTRS?
> > Our problem, our OTRS is configured to use our LDAP but we also
have
> > local
Hi,
it does.
take care for the size. Therefore: rtfm.
Li
[EMAIL PROTECTED] schrieb am 01.03.2005 01:23:23:
> Does ORTS allow incoming email attachments? We need the ability
to
> recieve logs and minidumps via an email from users. Does this
> feature work in a windows environment?
> - Seth
i think the problem here ist that there
shoulb be only one ticket.
But one ticket could be in one Queue
only.
If the people aint got the right
to look in the others peoples queue they wont see the problem.
So you could not solve this problem
inside of otrs cause the snake will always bite into
Hi there,
we use OTRS as an internal tool to communicate
with our customers. None of them ever logged into the system most of them
even do not know how todo that.
We just communicate via Email with each
others. So Email is what theve all got.
How else would you get the tickets into
the system or
Hi list,
how can i prevent OTRS from sending
eskal notification mails in the night? i found some pieces in the config
files but they do not seem to be the right ones(SendNoPendingNotifications)
Any Ideas?
Tia
Li
___
OTRS mailing list: otrs - Web
[EMAIL PROTECTED] schrieb am 18.11.2004 11:27:34:
> If I run a query on tickets owned by the agent none of them are
> locked! If I manually unlock all locked tickets then nothing
> happens to these 8 tickets.
>
> They're there but they're not, very weird
In the M$ world i would say "start
[EMAIL PROTECTED] schrieb am 18.11.2004 10:51:12:
> There appears to be 8 tickets in her locked queue ie there is a [8]
> next to locked tickets.
thats in the upper right corner? (im using the german
version and have never seen the english one, in german this is called "own
tickets")
have you
[EMAIL PROTECTED] schrieb am 18.11.2004 10:36:18:
> Hi
hello,
>
> I have an agent who can't open her locked tickets
queue. If we do a
what happens when she tries?
> search on all tickets owned by her the results say that none are
> locked. I've even run the script to unlock all locked tic
uuups, thats not really my theme
but look at the docs at the otrs home
mentioned below,
look at your config and default.pm
and search the mail archives with
http://otrs.org/lists/
[...]
Searchable mailing list archives:
The Mail Archive (http://www.mail-archive.com/)
# announce list
#
Hi alone,
i think this depends on the version
of OTRS you are using. In 1.3+ there are bulk actions implemented but i
didnt take a closer look at it.
else a generic agent job may be helpfull.
just 2 ct.
Li
[EMAIL PROTECTED] schrieb am 05.11.2004 13:29:18:
> Hello All,
>
> Is there a way to b
Moin,
this is done by giving the same clients
ID in the customer Base data sheet to all of them. In the German version
(i am working wirth) it is called Kunden# and it is the field beneath the
email adress. Put in always the same value for the groups that should read
all their tickets.
hth, else
Hi,
take a look at the archive of the german
list [otrs-de] there are some people just trying to collect the money to
get this feature programmed
Li
[EMAIL PROTECTED] schrieb am 12.10.2004 12:58:29:
> Hi all,
>
> is it possible to assign an incoming Mail to an existing ticket?
>
> We oft
[EMAIL PROTECTED] schrieb am 10.10.2004 06:00:24:
> I use OTRS exclusively for an internal help desk system. Currently
it
> is limited to IT related requests. So only individuals from
the IT
> department are agents on the helpdesk. The rest of the company
is
> treated as "customers" and they h
[EMAIL PROTECTED] schrieb am 09.10.2004 23:48:30:
> Thanks for the reply, and do you solve the hierarcy? I mean is there
a head
> of the IT department who assigns the owners of the tickets to the
IT agents
> which can not change the owner of the ticket etc?
>
> > I use OTRS exclusively for an in
[EMAIL PROTECTED] schrieb am 05.10.2004 16:42:11:
> Tyler Hepworth wrote:
>
> >On Mon, 04 Oct 2004 09:19:30 -0500, OTRS main list
> <[EMAIL PROTECTED]> wrote:
> >
> >
> >>Is it possible to allow one customer to read (or even, perhaps,
modify)
> >>another customer's tickets? For example, we wa
Hi James,
you have to take a look at the files
named *.dtl located in your ./Kernel/Output/HTML/Standard or Lite directory.
best thing woul be to copy the whole
path to ./Kernel/Output/HTML/ThisIsMyFirstAttempt.
then you have to get this theme into
the theme table in your database. (name
sorry, donot create a ticket, create
a queue...
Li
[EMAIL PROTECTED] schrieb am 30.09.2004 16:52:10:
>
> Hi Jorick,
>
> we tried the following as a workaround:
>
> Create a ticket named EskalatedTickets, give it no eskalation time
> and move the tickets that could not be solved at once i
Hi Jorick,
we tried the following as a workaround:
Create a ticket named EskalatedTickets,
give it no eskalation time and move the tickets that could not be
solved at once into that queue. Not really nice but working.
Li
[EMAIL PROTECTED] schrieb am 30.09.2004 15:42:19:
>
> We'd like to
[EMAIL PROTECTED] schrieb am 29.09.2004 15:12:16:
> Hello,
>
> I wish to setup the following helpdesk to support an application:
>
> 1st level - recieves the incoming tickets submitted via mail or web
> front-end, responds and tries to get as much details as possible.
If the
> problem doesn't g
[EMAIL PROTECTED] schrieb am 14.09.2004 11:16:16:
> That's the weird thing... I did a restart on apche...
> grtz
>
yes, but i think what rob is talking about here is
not do to a
blabal restart
but doing a
blabla stop
blabla start
did you do that?
Li
__
[EMAIL PROTECTED] schrieb am 01.09.2004 13:13:56:
> Hello Martin,
>
> Done (with work around about ispell).
> What is the difference between Config.pm and Defaults.pm.
> I saw a conversation http://lists.otrs.org/pipermail/otrs/2004-
> July/005642.html
> and there were some instructions for Defa
ng works fine. But if make any changes to the file
> FAQArticleForm.dtl in our Theme they do not have any efects. if i
> ake the same changes in the Standard dir they work as expected.
>
> I'm shure i miss something, but what?
>
> Any
everything works fine. But if make any changes to the
file FAQArticleForm.dtl in our Theme they do not have any efects. if i
ake the same changes in the Standard dir they work as expected.
I'm shure i miss something, but what?
Any help will be greatly appreciated,
Volker L
Lonesome,
may be i missunderstand something here but:
a note is internal only.
so cutomer cant see them.
so why notify them about something they cant see?
just 2ct.
Li
> Guys,
>
> Is there an easy way to notify customers via email that agent has
> added a note
> to the tickit?
>
> Ivica
>
[EMAIL PROTECTED] schrieb am 28.04.2004 19:32:06:
> I setup OTRS via rpm on Suse. It works wonderfully. But,
I have a few
> questions about certain aspects of it. I noticed that the setup
created a
> system account for the user "otrs". What is the default
password for this
> account? Does th
user i receive:
Fehlermeldung:
connection failed at C:/otrs/otrs//Kernel/System/CheckItem.pm line 68
did i miss something during the install process?
Tia for any help,
Volker Lipper ___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive
87 matches
Mail list logo
