Yes,i hasmet the error infor as below:
Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete your
request.

Please contact the server administrator,
[EMAIL PROTECTED] and inform them of the time the
error occurred, and anything you might have done that
may have caused the error.

More information about this error may be available in
the server error log.
Thanks
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> Today's Topics:
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>    1. FAQ public page not work (jacky)
>    2. Re: FAQ public page not work (Wes Plate)
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----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 1 Nov 2008 21:16:20 +0800 (CST)
> From: jacky <[EMAIL PROTECTED]>
> Subject: [otrs] FAQ public page not work
> To: otrs@otrs.org
> Message-ID:
> <[EMAIL PROTECTED]>
> Content-Type: text/plain; charset=gb2312
> 
> i am testing FAQ module, agent and customer could
> access FAQ via login system. But for public user,the
> access meet error with 500 internal server error.the
> url i used is //localhost/otrs/faq.pl. BTW i can
> access login page with url
> "//localhost/otrs/index.pl
> thanks 
> 
> 
> __________________________________________________
> ???????????????
> http://cn.mail.yahoo.com
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Sat, 01 Nov 2008 07:28:57 -0700
> From: Wes Plate <[EMAIL PROTECTED]>
> Subject: Re: [otrs] FAQ public page not work
> To: OTRS <otrs@otrs.org>
> Message-ID: <[EMAIL PROTECTED]>
> Content-Type: text/plain;     charset="US-ASCII"
> 
> On 11/1/08 6:16 AM, "jacky" wrote:
> 
> > i am testing FAQ module, agent and customer could
> access FAQ via login system.
> > But for public user,the
> access meet error with 500 internal server
> > error.the
> url i used is //localhost/otrs/faq.pl. BTW i can
> access login page
> > with url "//localhost/otrs/index.pl
> thanks
> 
> Do you get the error if you go to
> //localhost/otrs/public.pl ?
> 
> 
> -- 
> Wes Plate
>  Automatic Duck, Inc.
>   http://www.automaticduck.com
> 
> 
> 
> 
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> End of otrs Digest, Vol 2, Issue 2
> **********************************
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