Re: [otrs] Free Text type

Thanks, Could you tell me which file should be changed? Thanks 2011/8/17 Michiel Beijen > You'd need to have either a bit javascript involved or add some back > end logic (and best is probably to do both). You'd absolutely need to > add code, you can't 'configure' this. > Of course, my company

Re: [otrs] Free Text type

You'd need to have either a bit javascript involved or add some back end logic (and best is probably to do both). You'd absolutely need to add code, you can't 'configure' this. Of course, my company would be able to help you out, if needed, ==> en...@otrs.com -- Mike. On Wed, Aug 17, 2011 at 21:5

Re: [otrs] Free Text type

Also I need another thing, I'll have 3 fields, the first 2, the user will enter a number, the 3 field will be the SUM of the first 2 fields. How May I do that? Thanks 2011/8/17 Wagner > Thanks, thats what I wanted, > > 150 chracters is enough > > but how I do this in Config.pm? > > Thanks > >

Re: [otrs] Free Text type

Thanks, thats what I wanted, 150 chracters is enough but how I do this in Config.pm? Thanks 2011/8/17 Michiel Beijen > Hi Roy, > > On Wed, Aug 17, 2011 at 20:28, Roy Kaldung wrote: > > E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and > > leave TicketFreeText1 empty. >

Re: [otrs] Free Text type

Hi Roy, On Wed, Aug 17, 2011 at 20:28, Roy Kaldung wrote: > E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and > leave TicketFreeText1 empty. That is possible, but the TicketFreeText field will be just one single line. You can't configure it to display a text area. Also, you

Re: [otrs] Free Text type

Yes, if you want onli a text area, don't check and no fill any TicketFreeText value. on * * http://server/otrs/index.pl?Action=AdminSysConfig&Subaction=Edit&SysConfigSubGroup=Core%3A%3ATicketFreeText&SysConfigGroup=Ticket

Re: [otrs] Free Text type

On 8/17/11 8:20 PM, Wagner wrote: > I don't want to make the user select a value, I want that he can write > whatever is needed, like a description field, is there a way to > configure a FreeText like this? Yes, there is. E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and leav

Re: [otrs] Free Text type

I don't want to make the user select a value, I want that he can write whatever is needed, like a description field, is there a way to configure a FreeText like this? Thanks 2011/8/17 Roy Kaldung > On 8/17/11 5:02 PM, Wagner wrote: > > Hello, > > > > is there a way to use a FreeText to a fiel

Re: [otrs] Free Text type

On 8/17/11 5:02 PM, Wagner wrote: > Hello, > > is there a way to use a FreeText to a field like a text area where the > user be free to type whatever he wants? Hi, choose an unused TicketFreeText Field and configure it properly: Admin -> SysConfig -> Ticket -> Core::TicketFreeText then make it

[otrs] Free Text type

Hello, is there a way to use a FreeText to a field like a text area where the user be free to type whatever he wants? Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To u