Hi OTRS Community and Christoph Sandhaus,
I have installed OTRS version otrs-4.0.5 running on Linux CentOS 6 x64 and I
have the same problem report for Christoph Sandhaus as the email below. Someone
have this problem and know how to solved or Christoph you know how to fix?
On an incoming ticke
Hi!
On an incoming ticket via PostMaster otrs adds a wrong customer on CC and sends
a confirmation mail.
I would like to figure out how otrs selects this customer. But I have _no_ idea
where to start over. Any hint is apprechiated!
Here is a description of my problem:
All our customer IDs are
