Dear José,
copied from www.otrs.com:
http://www.otrs.com/solutions/subscriptions/feature-add-ons/
"Subscription Support customers get exclusive access to enhance their OTRS
deployment with a variety of Feature Add-Ons. We offer the following Feature
Add-Ons at an attractive price. Subscription
it's possible allows automatic ticket assignment to agents? in this page
i can see this info, but its free this option?
http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/
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