AW: [otrs] Compose answer - Feature request :)

As far as I know: This can be done in the "Default.pm" /opt/otrs/Kernel/Config Here you can find such an option. -Ursprüngliche Nachricht- Von: Gregor [mailto:[EMAIL PROTECTED]] Gesendet: Dienstag, 18. Februar 2003 20:34 An: [EMAIL PROTECTED] Betreff: [otrs] Compose answer

Re: [otrs] Compose answer - Feature request :)

Hi Gregor, On Tue, Feb 18, 2003 at 11:34:13AM -0800, Gregor wrote: > First of all, thanks to the developers! > We just switched to OTRS and its amazing! ;-)) > Now the the question, > We have many,many prewritten RESPONSES, and so the screen gets quite > cluttered. > Would it be possible to hav

[otrs] Compose answer - Feature request :)

First of all, thanks to the developers! We just switched to OTRS and its amazing! Now the the question, We have many,many prewritten RESPONSES, and so the screen gets quite cluttered. Would it be possible to have an OPTION to show the "Compose answer (email)" in a dropdown list? Thanks ___