: [otrs] Generic Agent Not Running
I'm saying that there's a file in the cron directory that is not a cron file
(has a bad entry) and that is causing the error.
try
cat /opt/otrs/var/cron/*
On Sat, Dec 15, 2012 at 1:37 PM, Nick Lapp
mailto:nick.l...@imesd.k12.or.us>> wrote:
Below
Saturday, December 15, 2012 10:24 AM
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Generic Agent Not Running
>
> ** **
>
> essentially, Cron.sh cats all the otrs/var/cron/* files into the otrs
> crontab.
>
> check to make sure the files a
ehalf Of Gerald
Young
Sent: Saturday, December 15, 2012 10:24 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Generic Agent Not Running
essentially, Cron.sh cats all the otrs/var/cron/* files into the otrs crontab.
check to make sure the files are all .dist or without .dist
essentially, Cron.sh cats all the otrs/var/cron/* files into the otrs
crontab.
check to make sure the files are all .dist or without .dist, and no other
cruft exists in that folder as the files' contents will be added verbatim
to cron. (all files without .dist in linux, all files, period, (IIRC) in
Hello all!
I just updated from 3.1.10 to 3.1.12 and for some reason my generic agent jobs
stopped running. I did a bit of research and I think I found the issue but am
not sure how to resolve it. Below are the commands that I have run and their
results:
[root@IMESD-OTRS bin]# crontab -l -u r
ED] On Behalf Of Jack Doyle
Sent: Wednesday, February 23, 2005 10:51 AM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Generic Agent not running
They are there and both work. The system set them up itself. The GenericAgent
runs at 00, 20, and 40 and the Generic Agent for the DB
e
Sent: Wednesday, February 23, 2005 10:51 AM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Generic Agent not running
They are there and both work. The system set them up itself. The GenericAgent
runs at 00, 20, and 40 and the Generic Agent for the DB stuff every 10 m
McFarlane [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 23, 2005 11:54 AM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Generic Agent not running
Check your cron job for the generic agent.
-Brian
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL
Check your cron job for the generic agent.
-Brian
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jack Doyle
Sent: Wednesday, February 23, 2005 8:46 AM
To: User questions and discussions about OTRS.
Subject: [otrs] Generic Agent not running
I have three
I have three generic agent jobs set up. Two are set to run every ten
minutes (basically, as often as the web interface will allow). However,
it doesn't run every ten minutes. Seems to run every twenty or so. Any
thoughts? Running from the "run now" link is fine.
-
Jack Doyle, Network+
Sys
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