Re: [otrs] Install problem

2007-12-30 Thread Henry Martin
Hi Mike, Yes, it works fine of FC6. I read "try to install old perl package (not perl modules, perl base)" I would like to try that on FC8 but my Russian is probably worse than your Afrikaans or Xhosa!!! Can you point me to the URL to download it and as I still have Linux L-Plates give me the gis

Re: [otrs] Install problem

2007-12-29 Thread Mike Lykov
В сообщении от Saturday 29 December 2007 13:43:25 Henry Martin написал(а): > I tend to agree with you, because I'm having the same trouble with all > the .cgi things which installed perfectly on FC6. Now on FC8 I get > Internal Server Error and the logs say the file doesn't exist. I filled this bu

Re: [otrs] Install problem

2007-12-29 Thread Henry Martin
I tend to agree with you, because I'm having the same trouble with all the .cgi things which installed perfectly on FC6. Now on FC8 I get Internal Server Error and the logs say the file doesn't exist. Where can I get the old perl package. How about using CentOs instead of FCx? Does anyone know of a

Re: [otrs] Install problem

2007-12-28 Thread Mike Lykov
В сообщении от Friday 28 December 2007 23:16:23 Henry Martin написал(а): > Downloaded the Fedora rpm of OTRS followed all the instructions and when I > get to the last instruction which is to connect to the URL and enter > [EMAIL PROTECTED] with password root. I get Internal Server Error > The erro

Re: [otrs] Install problem

2007-12-28 Thread Peter Hoogkamer
Hello, If you google for this error you get a lot of hits. I think it has something to do with Perl. Do you have all necessary Perl modules installed? Peter 2007/12/28, Henry Martin <[EMAIL PROTECTED]>: > > > Hi, > > I've just made a clean install of Fedora 8 on a new server with 2GB RAM and > 4

[otrs] Install problem

2007-12-28 Thread Henry Martin
Hi, I've just made a clean install of Fedora 8 on a new server with 2GB RAM and 400GB hard Drive. Installed apache, mysql etc. Downloaded and installed all the patches, Downloaded the Fedora rpm of OTRS followed all the instructions and when I get to the last instruction which is to connect

RE: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread Cainkar, Paul
ject: Re: [otrs] Install problem on SuSE 9.2 On Wed, May 18, 2005 at 02:05:11PM -0600, Cainkar, Paul wrote: > I had the same problem. The 9.1 rpm is really not designed for 9.2, > but it will work with a little modification (namely, dependencies). > May I advise attempting the manual inst

Re: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread jennyw
On Wed, May 18, 2005 at 02:05:11PM -0600, Cainkar, Paul wrote: > I had the same problem. The 9.1 rpm is really not designed for 9.2, > but it will work with a little modification (namely, dependencies). > May I advise attempting the manual install? If that's what it takes, I'll do that. I'm a l

Re: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread jennyw
On Wed, May 18, 2005 at 04:34:20PM -0700, Kevin Kasner wrote: > I just got otrs working on my Suse 9.2 system & ran into the same > problem. I found the answer in the otrs FAQ (after much digging): [snip] > Problem: You need to load mod_perl in apache. > > Solution: Follow this way and activat

Re:[otrs] Install problem on SuSE 9.2

2005-05-18 Thread Kevin Kasner
I just got otrs working on my Suse 9.2 system & ran into the same problem. I found the answer in the otrs FAQ (after much digging): Title: SUSE Linux: Invalid command 'Perlrequire'... Category: webserver State: public (all) Language: en Keywords: apache mod_perl perl suse Attachment:

Re: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread leonardo . amezquita
hi jenny i balive that your problem is by lib of perl you could look. if you have all the lib of perl look the /var/log/messages please send me the screen of the error please i hope help you. Mensaje citado por jennyw <[EMAIL PROTECTED]>: > I searched through the mailing list archives, and s

Re: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread jennyw
On Wed, May 18, 2005 at 02:44:36PM -0500, Alexis Castillo wrote: > From what I'm guessing, you need to add perl to the APACHE_MODULES list > in /etc/sysconfig/apache2 Thanks. Unfortunately, I've tried that. This is what I have in the apache2 file: APACHE_MODULES="access actions alias auth auth_

RE: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread Cainkar, Paul
: otrs@otrs.org Subject: [otrs] Install problem on SuSE 9.2 I searched through the mailing list archives, and saw that someone else had a similar problem, but didn't see a solution. I downloaded 1.3.2 from the OTRS Web site, and installed using YaST2. When I try to start apache2, I get this

Re: [otrs] Install problem on SuSE 9.2

2005-05-18 Thread Alexis Castillo
Jen, From what I'm guessing, you need to add perl to the APACHE_MODULES list in /etc/sysconfig/apache2 Alex. jennyw wrote: I searched through the mailing list archives, and saw that someone else had a similar problem, but didn't see a solution. I downloaded 1.3.2 from the OTRS Web site, and inst

[otrs] Install problem on SuSE 9.2

2005-05-18 Thread jennyw
I searched through the mailing list archives, and saw that someone else had a similar problem, but didn't see a solution. I downloaded 1.3.2 from the OTRS Web site, and installed using YaST2. When I try to start apache2, I get this error: Syntax error on line 10 of /etc/apache2/conf.d/otrs.conf:

AW: [otrs] install problem with Digest::MD5

2003-02-18 Thread Krcek, David
dheld -Original Message- From: Jorge Otero <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Sent: Tue Feb 18 19:22:27 2003 Subject: [otrs] install problem with Digest::MD5 I'm Trying to install otrs in a redhat 7.1 system, it always give me an error wheni run "rp

[otrs] install problem with Digest::MD5

2003-02-18 Thread Jorge Otero
I'm Trying to install otrs in a redhat 7.1 system, it always give me an error wheni run "rpm -i otrs-1.0.1-01.i386.rpm" the error is "error: failed dependencies: perl-Digest-MD5 is needed by otrs-1.0.1-01" I have checked and I have installed the Digest::MD5 package, any help in this matter woul

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
Never mind I found it.. Thanks again for your help... Very cool system.. -Brian - Original Message - From: "OTRS" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 21, 2003 5:56 PM Subject: Re: [otrs] Install Problem on FreeBSD 4.7 > Okay tu

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
lt;[EMAIL PROTECTED]> Sent: Tuesday, January 21, 2003 3:17 PM Subject: Re: [otrs] Install Problem on FreeBSD 4.7 > I going to reinstall everything, I will let you know what happens. > > -Brian > > - Original Message - > From: "Martin Edenhofer" <[EMAIL

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
I going to reinstall everything, I will let you know what happens. -Brian - Original Message - From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 21, 2003 3:09 PM Subject: Re: [otrs] Install Problem on FreeBSD 4.7 > On T

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread Martin Edenhofer
On Tue, Jan 21, 2003 at 02:56:38PM -0800, OTRS wrote: > Okay I have ran the test and I'm still getting the same error. > > ticket-srv# perl CheckDB.pl > It looks Ok! If this works the database and Kernel/Config.pm is ok. Please check your apache config. Maybe there is an other (maybe OTRS 0.5)

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
password: YES) Jan 21 14:52:26 ticket-srv OTRS-CGI-10[292]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) thanks -Brian - Original Message - From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[EMAIL PROTE

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
alhost' (Using password: YES) Jan 21 14:52:26 ticket-srv OTRS-CGI-10[292]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) - Original Message ----- From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[E

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
Yes I have restart the webserver and the (whole server) Thanks -Brian - Original Message - From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 21, 2003 2:13 PM Subject: Re: [otrs] Install Problem on FreeBSD 4.7 > On T

Re: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread Martin Edenhofer
On Tue, Jan 21, 2003 at 09:31:57PM +0100, Robert Kehl wrote: > > Error: Access denied for user: 'otrs@localhost' (Using password: YES) > > You may have a peek here: > http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems-with-mysql.html > #AEN964 Jepp. And I see you use mod_perl (Frontend

AW: [otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread Robert Kehl
Hi Brian, > Error: Access denied for user: 'otrs@localhost' (Using password: YES) You may have a peek here: http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems-with-mysql.html #AEN964 Robert ___ OTRS mailing list: otrs - Webpage: http://otrs.o

[otrs] Install Problem on FreeBSD 4.7

2003-01-21 Thread OTRS
Can anyone help us out because I have no idea what this means..   We are running FreeBSD 4.7-RELEASE with OTRS 1.0.0 RC2 and everything seems to install okay using the web installerhttp://192.168.175.117/otrs/bin/cgi-bin/instaler.pl.   But when it completes and says you may login to http://192