Hi ,
How can one incorporate different languages into OTRS , for example , a
customer sends a mail in french , the agent then translates from
French>English , responds to the ticket and then translates back
English>French.I read somewhere in the list about using 3rd party
language tools , but think that was more geared towards the Spellchecker.
Any hints/tips/links will be greatly appreciated.
--
Regards ,
Danie Theron
Systems Administrator
Verpakt Management Services
email : [EMAIL PROTECTED]
tel : +2711 6020117
If you dislike change, you're going to dislike being irrelevant even more.
Experience is a wonderful thing. It enables you to recognise a mistake when you
make it again.
------------------------------------------------------------------------------------------------------------------------------------------
The information transmitted is intended only for the person or entity to which
it is addressed and may contain confidential and/or privileged material. Any
review, retransmission, dissemination or other use of, or taking of any action
in reliance upon, this information by persons or entities other than the
intended recipient is prohibited. If you received this in error, please
contact the sender and delete the material from any computer.
------------------------------------------------------------------------------------------------------------------------------------------
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
