Re: [otrs] Lock timeout happens early

On 6/4/03 7:50 AM, "Wes Plate" wrote: >> I have Lock Timeout set to 60 minutes, but the last ticket timed out after >> 13 minutes. > > Just had another lock time-out occur, this time the lock time-out happened > after 87 minutes. Weird. We are now running 1.1.2 and I am still seeing this. Any

[otrs] Lock timeout happens early

I have Lock Timeout set to 60 minutes, but the last ticket timed out after 13 minutes. Is this normal? Fixed in the latest version? Version 1.0.2 (still can't get someone to come upgrade us) -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com ___

Re: [otrs] Lock timeout happens early

On 6/4/03 7:50 AM, "Wes Plate" wrote: > I have Lock Timeout set to 60 minutes, but the last ticket timed out after > 13 minutes. Just had another lock time-out occur, this time the lock time-out happened after 87 minutes. Weird. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com