OTRS.org
Subject: Re: [otrs] Multiple Sessions of OTRS
Hi,
Prafulla Kumar H.S. schrieb:
> Hello,
>
> Is it possible to host multiple sessions of OTRS on a server?
>
> I am looking for using single system for three different departments
> so as to maintain data confidentiality b
Hi,
Prafulla Kumar H.S. schrieb:
Hello,
Is it possible to host multiple sessions of OTRS on a server?
I am looking for using single system for three different departments so
as to maintain data confidentiality between departments.
We use a productive and on test-OTRS-system on one host.
The
we serve 4 departments on one installation
just by splitting them into queues that one dept may see and the other
not
this could be achieved by using the
group rights etc.
advantage here is that tickets could
be easily moved between department if there is a need todo so.
and this could be (con
Hello,
Is it possible to host multiple sessions of OTRS on a server?
I am looking for using single system for three different departments so
as to maintain data confidentiality between departments.
Thanks,
Prafulla Kumar
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