Hi Michiel,
Thank you very much for your help! :)
The problem turned out to be that I was still using an old version of
AgentTicketQueue.pm (i think)
The following is an ls -al for AgentTicketQueue* files... (in
/opt/otrs/Kernel/Modules)
ls -al AgentTicketQueue*
-rw-rw-r-- 1 otrs apache 37250 J
Hi Patrick,
See: http://bugs.otrs.org/show_bug.cgi?id=4068 which sounds very similar to
your issue...
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Wed, Jul 29, 2009 at 00:01, Patrick Lynch wrote:
> Hi,
>
> I performed an upgrade today from OTRS 2
Hi,
I performed an upgrade today from OTRS 2.3 with ITSM 1.2 to OTRS 2.4 with
ITSM 1.3 using the Upgrade guide.
Following the upgrade, I can no longer see any tickets displayed under the
QueueView. I can see the correct queue titles and ticket counts but if I
click into the queues, no listing of
