Re: [otrs] OTRS Manager

2013-02-06 Thread David Boyes
questions and discussions about OTRS. Subject: [otrs] OTRS Manager Hi, Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ Is it a good tool? Possible to see any screenshot? Thanks. - OTRS mailing list

Re: [otrs] OTRS Manager

2013-02-02 Thread Gerald Young
I've installed it .. seems to work against 3.2 database. Take a look. (5 minute video). http://screencast.com/t/yI2wKK2jvw4 Please note that I have no affiliation with otrs-manager. I didn't make it, I can't support it. On Sat, Feb 2, 2013 at 4:01 PM, Arnold Ligtvoet wrote: > > Anyone using

Re: [otrs] OTRS Manager

2013-02-02 Thread Arnold Ligtvoet
Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ I believe I have used this in the past. There is a screenshot on the page which dates is back to 2008. Last update is 2010, so do not expect it to support the newest OTRS features. The one I used was quite s

[otrs] OTRS Manager

2013-02-02 Thread Jean BROW
Hi, Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ Is it a good tool? Possible to see any screenshot? Thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.o

Re: [otrs] otrs manager report not opening..

2009-11-02 Thread Marco Vannini
Hi Sarper, Never met this problem, take in consideration that it opens a Word document... I' don't know if it is a requirments On Mon, Nov 2, 2009 at 9:37 AM, Sarper SARIDAL wrote: > Hi everyone, > > I'm using otrs manager without any problem. > > Only when i press the report button i receive th

[otrs] otrs manager report not opening..

2009-11-02 Thread Sarper SARIDAL
Hi everyone, I'm using otrs manager without any problem. Only when i press the report button i receive this error. report not created. please close open report There are no open reports..??? Or is there a tweak or something that i have to check? Regards, Sarper --

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-31 Thread Marco Vannini
I'm taking again this post to attach the response received by the guy at tokaware: * Hi Marco, sorry for the late answer. With the words of the PHP-GTK team: "Rumours of ((OTRS-Manager))'s death have been greatly exaggerated! The project is very much still alive, ..." In the last 9 month we dev

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-21 Thread Marco Vannini
On second page of Roadmap I can see: 0.7.0 N/AFeature request Support Linuxopen and the planning is: *Planning* Version 0.6.0 of ((OTRS-Manager)) - will presumably be released on 24.11.2008 , - is 95% completed (Updated 09.11.2008) and - is completely implemented. This is what I mean

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-21 Thread Alan McKay
What about support for another OS - seems to run only on Windows right now. -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" - OTRS mailing list: otrs - Webpage

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-21 Thread Marco Vannini
gt;> >> >> -Mesaj original- >> De la: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] În numele >> Glossop, Andrew >> Trimis: Thursday, August 20, 2009 10:29 PM >> Către: User questions and discussions about OTRS. >> Subiect: Re: [otrs] otrs-manager

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-21 Thread Bastien Leblanc
M > Către: User questions and discussions about OTRS. > Subiect: Re: [otrs] otrs-manager on 2.4 fmw > > Google gives this, but I've no idea what it is > > http://www.tokaware.com/index.php?page=otrsm_overview_en > > > > -Original Message- > From: otrs-boun...@otrs

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-20 Thread Toma Marius
umele Glossop, Andrew Trimis: Thursday, August 20, 2009 10:29 PM Către: User questions and discussions about OTRS. Subiect: Re: [otrs] otrs-manager on 2.4 fmw Google gives this, but I've no idea what it is http://www.tokaware.com/index.php?page=otrsm_overview_en -Original Message- From:

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-20 Thread Glossop, Andrew
OTRS. Subject: Re: [otrs] otrs-manager on 2.4 fmw What is otrs-manager, and where do I get it? -- "Don't eat anything you've ever seen advertised on TV" - Michael Pollan, author of "In Defense of Food" --

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-20 Thread Alan McKay
What is otrs-manager, and where do I get it? -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

Re: [otrs] otrs-manager on 2.4 fmw

2009-08-19 Thread Marco Vannini
I've to retire this post. otrs-manager works with 2.4.x BTW I would like to have version 6.0 (that should have been ready at november 2008) On Wed, Aug 19, 2009 at 1:07 PM, Marco Vannini wrote: > Hi all, > The often mentioned great tool otrs-manager seems to not work with 2.4.x. > Does someone

[otrs] otrs-manager on 2.4 fmw

2009-08-19 Thread Marco Vannini
Hi all, The often mentioned great tool otrs-manager seems to not work with 2.4.x. Does someone has some information about it (or them at tokaware) ? Thank you in advance. Cheers. MV - OTRS mailing list: otrs - Webpage: http://ot

Re: [otrs] OTRS Manager App

2009-02-05 Thread James, Michael
uftrag von Leonardo Certuche Gesendet: Mittwoch, 4. Februar 2009 20:59 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App I ran the following command on the mysql console to make it work having OTRS-Manager installed in a machine with IP A.B.C.D: GRANT ALL PRIVILEG

Re: [otrs] OTRS Manager App

2009-02-04 Thread Leonardo Certuche
, i'll take a look. > > > > > -Ursprüngliche Nachricht- > Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von > Steven Carr > Gesendet: Mittwoch, 4. Februar 2009 16:20 > An: User questions and discussions about OTRS. > Betreff: Re:

Re: [otrs] OTRS Manager App

2009-02-04 Thread James, Michael
Thanks Steve, i'll take a look. -Ursprüngliche Nachricht- Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Steven Carr Gesendet: Mittwoch, 4. Februar 2009 16:20 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App James, Mi

Re: [otrs] OTRS Manager App

2009-02-04 Thread Steven Carr
James, Michael wrote: > Thanks for the info. I guess you know the question i have now, how and where > can I configure that? MySQL: check the my.cnf file to see if "skip-networking" is not hashed out, if it is there hash it out and restart MySQL. OTRS user: you will need to delve into the MySQL

Re: [otrs] OTRS Manager App

2009-02-04 Thread James, Michael
questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App James, Michael wrote: > I have the Host, Port, User, Password, however I still cannot connect. We are > running OTRS on Linux, did you have any issues connecting with port 3306? You will need to ensure that your

Re: [otrs] OTRS Manager App

2009-02-04 Thread Steven Carr
James, Michael wrote: > I have the Host, Port, User, Password, however I still cannot connect. We are > running OTRS on Linux, did you have any issues connecting with port 3306? You will need to ensure that your MySQL database can be accessed from other IP addresses, and that the OTRS user to con

Re: [otrs] OTRS Manager App

2009-02-04 Thread James, Michael
Nachricht- Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Marco Vannini Gesendet: Mittwoch, 4. Februar 2009 15:29 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App I found it awesome. there is nothing hard to do if you know all about your

Re: [otrs] OTRS Manager App

2009-02-04 Thread Marco Vannini
I found it awesome. there is nothing hard to do if you know all about your db (host, port, user, password) 2009/2/4 James, Michael : > Hello, > > > > A general question, has anyone used the OTRS Manager tool from tokaware? > > > > If so, are there any issues to be aware of prior to use? > > > > Th

[otrs] OTRS Manager App

2009-02-04 Thread James, Michael
Hello, A general question, has anyone used the OTRS Manager tool from tokaware? If so, are there any issues to be aware of prior to use? Thanks in advance Mike Mike James Netzbetrieb - Broadband Unitymedia Group Michael Schumacher-Str. 1 50170 Kerpen Tel. +49 (0) 2273 -

Re: [otrs] OTRS-Manager

2008-05-28 Thread Ali, Mustaqil M
D] on behalf of djtzar Sent: Wed 28/05/2008 11:31 To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS-Manager That's just the thing , I can connect to my database through MysqlFront on port 3306 , but for some reason through OTRS-Manager I cannot. Where can I actually

Re: [otrs] OTRS-Manager

2008-05-28 Thread djtzar
] [mailto:[EMAIL PROTECTED] Per conto di djtzar > Inviato: mercoledì 28 maggio 2008 11.42 > A: User questions and discussions about OTRS.org > Oggetto: Re: [otrs] OTRS-Manager > > Ok I ran the below mysql statement for the user 'root' , the application > seems to be doing

Re: [otrs] OTRS-Manager

2008-05-28 Thread CARNINO Daniele
rg Oggetto: Re: [otrs] OTRS-Manager Ok I ran the below mysql statement for the user 'root' , the application seems to be doing something then just hangs for a while and throws out error msg. Can it be that it doesn't like blank passwords? (yes I know blank root pass not good but l

Re: [otrs] OTRS-Manager

2008-05-28 Thread djtzar
bian and it works fine. > Try to modify the privileges on your MySQL database and it'll work. > > Regis > > -Message d'origine- > De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de djtzar > Envoyé : mercredi 28 mai 2008 09:56 > À : User questions

Re: [otrs] OTRS-Manager

2008-05-28 Thread Egor Tsilenko
ai 2008 09:56 À : User questions and discussions about OTRS.org Objet : Re: [otrs] OTRS-Manager thx for the feedback but it seems this application only pertains to the Windows ver of OTRS , I run on Fedora so no joy for me :( On Tue, May 27, 2008 at 6:02 PM, Régis OBERLE <[EMAIL PROTECTED]> wrote

Re: [otrs] OTRS-Manager

2008-05-28 Thread Régis OBERLE
and discussions about OTRS.org Objet : Re: [otrs] OTRS-Manager thx for the feedback but it seems this application only pertains to the Windows ver of OTRS , I run on Fedora so no joy for me :( On Tue, May 27, 2008 at 6:02 PM, Régis OBERLE <[EMAIL PROTECTED]> wrote: > I've just te

Re: [otrs] OTRS-Manager

2008-05-28 Thread djtzar
rights. > > Regis > > -Message d'origine- > De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Régis OBERLE > Envoyé : mardi 27 mai 2008 17:57 > À : User questions and discussions about OTRS.org > Objet : Re: [otrs] OTRS-Manager > > Didn't