[otrs] OTRS Multi Ldap authentication and FAQ update

2009-07-25 Thread Wayne Fallows
We are currently evaluating OTRS and version 2.4.1. We are using MSAD for the majority of the users and OpenLdap for another set of users. I have configured the Config.pm file as shown in the http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219. A user MSAD can authenticate but a us

[otrs] OTRS Multi Ldap authentication and FAQ update

2009-07-24 Thread Dark Orcz
We are currently evaluating OTRS and version 2.4.1. We are using MSAD for the majority of the users and OpenLdap for another set of users. I have configured the Config.pm file as shown in the http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219. A user MSAD can authenticate but a user in