We are currently evaluating OTRS and version 2.4.1. We are using MSAD for the
majority of the users and OpenLdap for another set of users. I have configured
the Config.pm file as shown in the
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219. A user MSAD can
authenticate but a us
We are currently evaluating OTRS and version 2.4.1. We are using MSAD for
the majority of the users and OpenLdap for another set of users. I have
configured the Config.pm file as shown in the
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219. A user MSAD
can authenticate but a user in