Thank you Alex.
-J
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Alexander Scholler
Sent: Wednesday, February 28, 2007 1:16 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Postmaster filter question
Hi Jason,
Jason B. Loven
Hi Jason,
Jason B. Loven schrieb:
> I have some questions regarding how the postmaster filtering works…
>
>
>
>1. Does the filter stop at the first matched rule? Or does it
> continue on to subsequent rules? It appears to process all rules
> regardless of whether it has already
I have some questions regarding how the postmaster filtering works...
1. Does the filter stop at the first matched rule? Or does it
continue on to subsequent rules? It appears to process all rules
regardless of whether it has already hit a match. My scenario involves
finding emails from a
Hello again Mark,
Mark D. Wallace schrieb:
We have a number of web interfaces that customers use to fill out
information which is then sent to OTRS as a ticket. OTRS is transparent
to these users.The subject line in these web forms is filtered by OTRS
and put in specific queues. There are part
We have a number of web interfaces that customers use to
fill out information which is then sent to OTRS as a
ticket. OTRS is transparent to these users.The subject
line in these web forms is filtered by OTRS and put in
specific queues. There are particular agents that deal
with these incoming
Hi Mark,
Mark D. Wallace schrieb:
I have a number of filters in place that route tickets to corresponding
queues. What I would like to also do is assign a particular agent to
tickets coming into OTRS that are routed to a specified queue. In the
"Set" header area for the "PostMaster Filter" fea
I have a number of filters in place that route tickets to
corresponding queues. What I would like to also do is
assign a particular agent to tickets coming into OTRS that
are routed to a specified queue. In the "Set" header area
for the "PostMaster Filter" feature there is a choice for
a queue
Hi ,
What is the correct syntax for sending all mail "From:" a spesific
domain to a spam queue. Tried redexp values ( to my limited knowledge):
Match
Header 1: From Value : /[EMAIL PROTECTED]/
Set
Header 1: X-OTRS-Queue Value : spam
Seems this does not work , or I am misunderstanding th
