: [otrs] Problem with free text fields
You have to set in every "view". Doing a search in sysadmin for freetext
you'll get many *ticket::View*. Enter there and put the 1 on the one you
like.
On Tue, Dec 15, 2009 at 3:22 PM, Bramwell Calum
wrote:
d beyond. This means that a
sorry /sysadmin/SysConfig/
MV
On Tue, Dec 15, 2009 at 3:42 PM, Marco Vannini wrote:
> You have to set in every "view". Doing a search in sysadmin for freetext
> you'll get many *ticket::View*. Enter there and put the 1 on the one you
> like.
>
>
> On Tue, Dec 15, 2009 at 3:22 PM, Bramwell Calum
You have to set in every "view". Doing a search in sysadmin for freetext
you'll get many *ticket::View*. Enter there and put the 1 on the one you
like.
On Tue, Dec 15, 2009 at 3:22 PM, Bramwell Calum
wrote:
> d beyond. This means that agents can not s
---
Hi All,
I have set up OTRS and am currently having my agents test the system
with a view to a go live in the New Year. Everything seems to be
working well except;
I have defined a number of Free Text Keys in Config Options: Ticket ->
Core::TicketFreeText, however I can not see any more than 4 in
