Hi Eric,
On Mi, Okt 10 2007, Partington, Eric wrote:
> I am trying to remove the quote characters when using the auto responder
> feature for specific queues.
>
> What I am trying to do is to run a script that generates emails that get
> filtered into OTRS then forwards the ticket emails to the
I am trying to remove the quote characters when using the auto responder
feature for specific queues.
What I am trying to do is to run a script that generates emails that get
filtered into OTRS then forwards the ticket emails to the appropriate
users to follow up on (kind of the reverse of OTRS
