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----- Mensagem original -----
De: Guillaume Rehm [mailto:guillaume.r...@bnu.fr]
Enviada em: Saturday, November 27, 2010 06:32 AM
Para: User questions and discussions about OTRS. <otrs@otrs.org>
Assunto: Re: [otrs] Mail to big

Thanks a lot.

Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)

Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg

tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.r...@bnu.fr
web: http://www.bnu.fr

Le 27 nov. 2010 à 00:12, Nils Leideck - ITSM <nils.leid...@leidex.net> a écrit :

> Hi Guillaume,
> 
> just have a look at $OTRS_HOME/var/spool there are folders for temorary / 
> spooled email files.
> 
> Cheers, Nils
> 
> On 26.11.2010, at 17:23, Guillaume Rehm wrote:
> 
>> Hi list,
>> 
>> I have a mail to big to store it in DB. Ok, I delete it on my mailbox.
>> 
>> But now on each cron, PostmasterMailBox.pl try to store it in db, again.
>> 
>> Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. 
>> Otrs cache it ?
>> If yes, where I can delete cache ?
>> 
>> Anyone have info ?
>> 
>> thanks a lot, and BR
>> 
>> -- 
>> Guillaume REHM
>> Centre de Ressources Informatiques
>> Responsable Sécurité du Système d'Information (RSSI)
>> 
>> Bibliothèque Nationale et Universitaire de Strasbourg
>> 5 rue du Maréchal Joffre
>> BP 51029
>> 67070 Strasbourg
>> 
>> tél: 03 88 25 28 23
>> fax: 03 88 25 28 03
>> mail: guillaume.r...@bnu.fr
>> web: http://www.bnu.fr
>> 
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>> Archive: http://lists.otrs.org/pipermail/otrs
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> 
> 
> — 
> Nils Leideck
> Senior Consultant
> http://webint.cryptonode.de / a Fractal project
> 
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