Re: [otrs] Routing of email to the queues

2009-08-30 Thread IT easyap
. Regards _ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Bianchi, Giordano Sent: viernes, 28 de agosto de 2009 13:59 To: 'otrs@otrs.org' Subject: [otrs] Routing of email to the queues Hello everyone, I have a problem with the routing of emails i

[otrs] Routing of email to the queues

2009-08-28 Thread Bianchi, Giordano
Hello everyone, I have a problem with the routing of emails inside OTRS. We have 2 queues, each with a different email address assigned (ex. si...@example.com->queue1 and si...@example.com->queue2) Everything works fine if the users send the email to either one of the queues. The problem prese