Just to let you guys know, we had a corrupt table
in our database, which caused this problem.
Rudi
- Original Message -
From:
Rudi
Kramer
To: otrs@otrs.org
Sent: Friday, March 04, 2005 12:56
PM
Subject: [otrs] Tickets not displaying in
queview
Good
Good MorningOk, we've narrowed the problem
down to Tickets with a ticket_state_id=0 (new)not being displayed in the que or
by searching for open tickets. If we use phpmyadmin and change all the
ticket_state_id=4 (Open) then the tickets are displayed in the que?We
have setup a cronjob which d
I think you have only a configuration problem. How did you see nothing?
In "My Queue"? Or when you select the name of the Queue directly? What
happends if you create a new ticket (e. g. telefonticket)?
The ticket get's created and sent out when I use the telefonticket, If I do
a search on all
Good Morning Mr. Kramer,
We had some problems with OTRS 1.3.2 and we decided to roll back to a version
which we backed up a few days earlier. We restored the entire folder and also
the database, and kept the old information in a different folder.
It looked as if everything was working but then to
Good Morning
We had some problems with OTRS 1.3.2 and we decided to roll back to
a version which we backed up a few days earlier. We restored the entire
folder and also the database, and kept the old information in a different
folder.
It looked as if everything was working but then today, I
