Thanks for the reply. I'm not using LDAP at all. All the post I've read on
this so far are mentioning LDAP, but no I'm not using LDAP.
When I lookup into mysql database, I can see all my users in system_user
table in my otrs database, but at the login screen it's throwing Panic! No
UserData!!!.
I t
I¹m guessing you are using LDAP? If not just disregard..
Most notably is in the old otrs it(the Config.pm) was:
# UserSyncLDAPMap
# (map if agent should create/synced from LDAP to DB after login)
$Self->{UserSyncLDAPMap} = {
# DB -> LDAP
Firstname => 'givenName',
Hi All,
I tried the upgrade this weekend on a test server. I'm getting this error
message: Panic! No UserData!!!...
I followed the instructions below.
Any thoughts?
Thanks for your help...
On 10/18/07, Franz Ferdinand Esberger <[EMAIL PROTECTED]> wrote:
>
> Ivan De Masi schrieb am 17.10.2007 17:12
Hello guys,
thanks a lot for your quick and helpful feedback!
I appreciate very much this community!
Best wishes,
Ivan
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Ivan De Masi schrieb am 17.10.2007 17:12 Uhr:
> Hello,
>
> we have a bit older installation of OTRS (v. 2.0.4 from the
> sources) and want to upgrade to v. 2.2.3. Can this be realized in
> one step or do I have to install some versions beetween (e.g. 2.1.
> an than 2.2. etc.) Has anyone expierence
Ivan De Masi wrote:
> we have a bit older installation of OTRS (v. 2.0.4 from the sources) and
> want to upgrade to v. 2.2.3.
> Can this be realized in one step or do I have to install some versions
> beetween (e.g. 2.1. an than 2.2. etc.)
> Has anyone expierence in such a major upgrade, especially
Hello,
we have a bit older installation of OTRS (v. 2.0.4 from the sources) and
want to upgrade to v. 2.2.3.
Can this be realized in one step or do I have to install some versions
beetween (e.g. 2.1. an than 2.2. etc.)
Has anyone expierence in such a major upgrade, especially with possible
problem