Did you see this:
http://doc.otrs.org/2.2/en/html/c1553.html
I don't have any actual experience in that but why don't you start there and
let us know if you get stuck. This is another area that really needs to
have better documentation..
-Andy
PS - "Necesary data needed for customer authentific
Hi,
I would like to integrate OTRS to my e-commerce website and I was
wondering if there is any easy way to make OTRS work with my user
database. I have browsed the manual but didn't find anything related.
Any suggestion would help me a lot.
Thanks in advance,
Alexandru Palade.
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