Re: [otrs] Using OTRS2.2 as a mail-only ticket handling system?

2009-02-13 Thread Boyan Tabakov
On Thursday 12 February 2009 16:20:57 Steven Carr wrote: > On 12/2/09 13:58, Tim Stoop wrote: > > I'd like to know if I can use otrs2.2 purely from my mailclient? Can > > it forward incoming messages in a way that I can just reply to them in > > my mailclient and otrs handles the handling and all?

Re: [otrs] Using OTRS2.2 as a mail-only ticket handling system?

2009-02-12 Thread Frans Stekelenburg
n...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Steven Carr > Sent: donderdag 12 februari 2009 15:21 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Using OTRS2.2 as a mail-only ticket handling > system? > > On 12/2/09 13:58, Tim Stoop wrote: &

Re: [otrs] Using OTRS2.2 as a mail-only ticket handling system?

2009-02-12 Thread Steven Carr
On 12/2/09 13:58, Tim Stoop wrote: > I'd like to know if I can use otrs2.2 purely from my mailclient? Can > it forward incoming messages in a way that I can just reply to them in > my mailclient and otrs handles the handling and all? Currently, I can > only find notifications, which give a lot of e

[otrs] Using OTRS2.2 as a mail-only ticket handling system?

2009-02-12 Thread Tim Stoop
Hi all, I'd like to know if I can use otrs2.2 purely from my mailclient? Can it forward incoming messages in a way that I can just reply to them in my mailclient and otrs handles the handling and all? Currently, I can only find notifications, which give a lot of extra text that I do not want when