tary subjection to a customer, the
condition of being bound to service.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
James Marcinek
Sent: Thursday, September 22, 2005 3:26 PM
To: otrs@otrs.org
Subject: [otrs] What does locking a ticket do?
I know this may
On Behalf Of James Marcinek
Sent: Thursday, September 22, 2005 4:26 PM
To: otrs@otrs.org
Subject: [otrs] What does locking a ticket do?
I know this may sound silly but can someone let me know what this does? We're in
the process of piloting this and I can't figure it out (I looked in t
I know this may sound silly but can someone let me know what this does? We're in
the process of piloting this and I can't figure it out (I looked in the
doc's...)
Thanks,
James
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