Re: [otrs] What does pink color indicate?

2009-10-06 Thread Mayk Backus
Hello Ken, the background indicates priority of a ticket. Pink = high and red = verry high. Priority indications you can define yourself in the admin panel. Regards, Mayk Anderson, Ken wrote: What does the pink background on various tickets indicate? Thanks, -Ken *Ken Anderso

[otrs] What does pink color indicate?

2009-10-05 Thread Anderson, Ken
What does the pink background on various tickets indicate? Thanks, -Ken Ken Anderson Senior Systems Consultant OA Solutions Victoria*Vancouver*Edmonton tel. (250) 385-4333 x219 fax. (250) 483-3380 ken.ander...@oasolutions.ca www.oasolutions.ca