Re: [otrs] Where to set length for Pending automaticaly

2003-02-15 Thread Martin Edenhofer
Hi Marc, On Wed, Feb 12, 2003 at 04:52:04PM +0100, Marc Scheuffler wrote: > Is it possible to change the pending time automaticaly +7 days after > answering the ticket? A cool idea! I added it to the CVS. Kernel/Config/Defaults.pm [...] # PendingDiffTime # (Time in sec. which "pending d

[otrs] Where to set length for Pending automaticaly

2003-02-12 Thread Marc Scheuffler
Title: Nachricht Me again :-)   Is it possible to change the pending time automaticaly +7 days after answering the ticket?   I ve set "next status" to ".. pending.. +" -> this is the standard status for answering. Next point is to set the time to wait   Thx again.