Thanks, I will try it
_
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Leonardo Certuche
Sent: lunes, 30 de noviembre de 2009 20:10
To: User questions and discussions about OTRS.
Subject: Re: [otrs] agent name in customer interface
You mean on
You mean on CustomerTicketOverview links? I also had the same need so I
modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and
removed that column, I hope it works for you :)
Leonardo Certuche
On Mon, Nov 30, 2009 at 1:55 PM, IT easyap wrote:
> Hai all
>
>
>
> There is any w
Hai all
There is any way of not to present the agent name on the customer interface?
(otrs 2.4.5)
Regards
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