Re: [otrs] changing the polling frequency

2010-11-18 Thread Alexander Halle
Gerald Young wrote : If you are receiving large volumes of tickets, this may not be as effective as implementing procmail , which handles tickets instantly. Hi Gerald, thanks for writin

Re: [otrs] changing the polling frequency

2010-11-18 Thread Gerald Young
Behalf Of > Alexander Halle > Sent: 18 November 2010 09:44 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] changing the polling frequency > > Christian Kyony wrote : > > I'd like OTRs to check the POP3 account every minute instead of every > 10 &g

Re: [otrs] changing the polling frequency

2010-11-17 Thread Christian Kyony
: User questions and discussions about OTRS. Subject: Re: [otrs] changing the polling frequency Christian Kyony wrote : > I'd like OTRs to check the POP3 account every minute instead of every 10 > minutes. > > Which files must I change? Hi Christian, the time interval is controlled

Re: [otrs] changing the polling frequency

2010-11-17 Thread Alexander Halle
Christian Kyony wrote : I’d like OTRs to check the POP3 account every minute instead of every 10 minutes. Which files must I change? Hi Christian, the time interval is controlled by cron based on the files under /opt/otrs/var/cron/. Regards Alexander -- radprax Gesellschaft fuer Medizin

[otrs] changing the polling frequency

2010-11-17 Thread Christian Kyony
Good day, I'd like OTRs to check the POP3 account every minute instead of every 10 minutes. Which files must I change? Christian Kyony - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/p